Tag Archives: CRM

Leading Software Reseller ISM Launches NellNube Cloud Hosting for ERP and CRM

Rebranded cloud-based service offers 24/7 IT maintenance and anytime/anywhere access to critical business applications.

Portland, OR, USA — Information Systems Management (ISM), a leading national provider of Sage business solutions and Acumatica ERP, today announced the official rebranding of their cloud-hosting services practice as NellNube. This announcement coincides with the launch of the service’s new website, nellnube.com.

Under their new name and brand, NellNube will continue to offer the cloud-based application hosting their on-the-go clients require to access business applications anytime and anywhere. NellNube will also maintain a secure IT environment for supported business applications, including software patches, upgrades, and regular data backups.

“Data protection continues to be a particularly important focus for the businesses we serve,” said B.J. O’Reilly, president at ISM. “We’re proud to be able to offer the rock-solid IT maintenance security our clients require and take the headache out of cumbersome upgrades, patching, and data backups.”

In addition to their 90-second phone-response time guarantee for all clients, ISM’s NellNube service provides users with 99.9% guaranteed network uptime, a four-hour failed hardware replacement guarantee, and round-the-clock support.

“With enhanced services and new, in-depth technological offerings, NellNube clients will have access to 24/7 support, unmetered traffic, data security, and the reliable performance modern businesses require,” said Carla Brown, executive vice president at ISM. “Of course, none of this would exist without the dedication and wide-ranging expertise of the ISM team, and I thank them for making this possible.”

NellNube currently hosts Sage 100, Sage 500 ERP, Sage X3, Act!, Sage CRM, and SalesLogix (now Infor CRM) systems with affordable, easy-to-manage standard hosting packages, as well as custom hosting options for clients with non-standard configurations. “NellNube” is Italian for “in the cloud.”

About Information Systems Management (ISM)
ISM (http://www.goism.com) began with one vision in mind: “Simple answers to difficult questions.” Our diverse professional staff is uniquely qualified to support all major areas of business technology including Customer Relationship Management (CRM), Accounting and Operations (ERP), and Human Resource Management and Payroll (HRMS). We also implement the most widely-used business and accounting software applications on the market, including Sage 100, Sage X3, Sage CRM, Acumatica, and many more.

Media Contact:
Brian Dunn
877-496-5350
sales@goism.com

Channel Q: The CRM Review, Putting the Fun in CRM News

QuantaCRM Provides CRM Tips and News in an Entertaining and Informative Format.

Chicago, IL, USA — QuantaCRM, a national Microsoft Dynamics 365 Sales and CRM partner based in Chicago, celebrates its third episode of Channel Q: The CRM Review, a monthly YouTube series focused on CRM news and techniques.

All the Channel Q episodes can be viewed at http://bit.ly/ChannelQCRMReview.

“Channel Q is an antidote to the traditional, boring CRM videos,” states Peter Wolf, President of QuantaCRM, adding, “Channel Q is a combination of information and entertainment. Our goal is to have some fun and share information at the same time.”

Channel Q is divided into two programs:

1) Channel Q: CRM News – the latest CRM news in the style of Saturday Night Live’s Weekend Update; each episode includes a special report from “Brian in the Field”

2) Channel Q: CRM Review – a series of different segments and skits around a central CRM topic; segments include “CRM Mailbag”, where viewer questions are answered, and “CRM Spotlight”, which gives a technical overview of specific CRM functionality

About QuantaCRM
QuantaCRM is a national Microsoft Dynamics 365 Sales and CRM partner based in Chicago, providing sales, consulting, implementation, training, and technical support to small and medium-sized businesses. For more information, visit http://www.quantacrm.com or call 888.490.3190.

Media Contact:
Brian Dunn
QuantaCRM
888-490-3190
sales@quantacrm.com

Microsoft Dynamics CRM Online Reseller Partner

General Motors (GM) implements AuraPortal Business Process Management Suite (BPMS) to control their operations at their plant in Ecuador

The implementation project of the AuraPortal BPM strategy at corporate level will allow General Motors to considerably increase administrative efficiency in their Ecuador plant.

Boca Raton, Florida, August 29, 2012 – AURA (www.auraportal.com), a global provider of Business Process Management (BPM) has announced that the American automobile manufacturer, General Motors (GM), has begun implementation of the AuraPortal (*) BPM Process Management Suite at their Ecuador plant.

(*) AuraPortal has recently been distinguished by the independent market analyst firm Ovum in the Decision Matrix 2011 report as the most advanced BPM in the market.

The implementation of AuraPortal BPM software is part of the $45 million investment plan announced in April by the firm’s president for South America, Jaime Ardila, which the company plans to carry forward this year at their Ecuador plant.

The implementation methodology calls to start with the creation and immediate launch of one important process, and then extend the BPM across the entire enterprise.

For this first implementation the strategic Part Replineshment & Localization process was selected, which includes the intervention of various departments (including among others: Purchasing, Engineering, Material Administration, Logistics and Finance), and involves Bids Management, Quality Control, Document Management, etc.

About General Motors:
General Motors Corp. (NYSE: GM), is one of the largest car companies in the world and has been one of the global leaders in industry sales for the last 76 years. Founded in 1908, today GM employs 284,000 employees worldwide. Headquartered in Detroit, GM manufactures their vehicles in 35 countries.

In 1987 GM began operations in Ecuador, becoming to date the leader in the automotive market, assembling and selling Chevrolet vehicles. It is one of the largest companies in the country and has achieved the highest market share in the world within General Motors

About Aura (http://www.auraportal.com)
AURA is a global BPMS (Business Process Management Suite) provider delivering a solution that creates, without the need of IT programming, Business Process Workflow Execution Models. AuraPortal is 100% Web-based, and is complementary to existing ERP and CRM systems.

AURA has a presence in 50 countries with more than 400 customers including, among others: Coca-Cola, PepsiCo, Frito-Lay, Toyota, Yamaha, Petroleos Mexicanos (PEMEX), ArcelorMittal, Eletrobras, Royal KPN, Bristol-Myers Squibb, Sodexo, etc., as well as many Government Agencies and Departments in several countries.

AURA Headquarters are located in North America (Florida) and Europe (Holland) whereas the software development facilities are located in Spain and India.

Contact:
Scott Rich
Auraportal
400 Trade Center
Woburn, MA 01801-7472
978-808-6340
diana.farrington@auraportal.com
http://www.auraportal.com

Fellow Consulting AG announced that the CRM On Demand offline client CRM Gadget 2 Go is now also available for Android

Munich, July 2011 – /RTPR/ – Fellow Consulting AG, leading CRM solution provider and first Accelerate Partner for CRM On Demand in Germany, today announced that the CRM On Demand offline client CRM Gadget 2 Go is now also available for Android.

CRM Gadget 2 Go is an offline client for Oracle CRM On Demand that allows usage of CRM data online, mobile and offline. As a result, users can access all their CRM information while travelling or in customer meetings, and can also maintain CRM data offline and synchronize it with Oracle CRM On Demand when they are back online again. It enables the quick and easy input of data from customer meetings, sales and service operations, regardless of whether they are online or offline.

Now CRM Gadget 2 Go is also available as Android, IPhone and IPad App. It supports a wide range of devices and operating systems, from Windows over Mac and Linux to WeTab, Galaxy Tab and last but not least iPhone and iPad. This enables companies to have their mobile users connected on each device.

Latest features of CRM Gadget 2 Go include for example capturing of customer signatures on touchscreen or signature pad, integration of barcode scanner, and many more.

Increase your sales effectiveness, combine the cost advantages of a Software-as-a-Service (Saas) application with the availability for mobile and offline usage, and maximize your return on investment.

 

For more information, please visit http://www.crm-gadget.com.

About CRM Gadget 2 Go
CRM Gadget 2 Go, the mobile client for Oracle CRM On Demand, is a product of Fellow Consulting AG.

About Fellow Consulting AG
The Fellow Consulting AG which is based in Munich is an approved technology and solution partner in Customer Relationship Management (CRM). With one of the most experienced teams of Oracle/Siebel certified consultants in Germany and Europe, Fellow Consulting as first Oracle Accelerate Partner for CRM On Demand in Germany supports numerous customers of various industries and sizes from concept to implementation of their CRM projects. Based on the long-term experience of the company’s consultants, Fellow develops cutting edge products like the CRM 2.0 toolset CRM-Gadget, the Oracle CRM On Demand offline client CRM Gadget 2 Go and the ideas management tool Ideas On Demand.
Contact Details: Fellow Consulting AG
Ludwigstr. 21/Theresienstr. 6-8
80333 München

Tel.: +49 89 28890 571
Fax: +49 89 28890 45
Email: daniel.jordan@fellow-consulting.de

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CRM Services Get A Premium Makeover With B1 Sales

March 14, 2011 – If you are looking for a comprehensive CRM solution that can integrate specific customer interactions with your company business strategies, B1 Sales can become the answer to your problems. Their system provides a complete platform for various customer management functions that can make sure that you attract new customers while retaining your old clients. The official spokesperson for the company describes the market scenario through the comment “Current organizational goals involve a lot of customer related activity which can be extremely complex on manual supervision. Our system would automate the key tasks and functions on your behalf so that you can keep track of all your customer related activities without having to spend huge amounts on the infrastructure.”

Labeling the product as a multi-channel customer management tool, the spokesperson says “The system of B1 sales known as CRM en espanol could keep track of various marketing campaigns, create specific profiles for each client along with complete history of interactions and dealings so customer service would become an extremely simple procedure. Everything from contact based sales to definition of rules for interactions can help turn your business into an autopilot managed concern, with minimal errors and risk issues. The system, also called CRM en espanol, has been designed to perform multi-level functions to provide complete customer support and sales force automation for the company.”

Speaking on the benefits of the tool, he says “Here at B1 sales, customer satisfaction and sales driven revenue are our primary concern. We have multiple encryption and security practices for protection of sensitive data along with the option to customize the settings of the system at every level. We also employ the principles of Software as a Service (SaaS), so all you need to manage your entire customer domain is a simple working computer along with an internet connection.” The spokesperson ends his keynote as he says “If you are interested in knowing more about the facilities and benefits that our CRM system has to offer, you can visit our web portal at http://www.b1sales.com/web/ and check out how the high performance tool can give you an edge over your business competitors.”

Contact Details:

B1 Technologies SA de CV
Sierra de pinos 405
Zip: 20118
City: Aguascalientes
Phone: 078412341234
Email: servicios@b1techno.com

SalesFUSION Accepted Into Microsoft Platform Ready Program For Dynamics CRM

ATLANTA January 4th, 2011 — /RTPR/ — SalesFUSION™, the maker of SalesFUSION 360, an integrated sales and marketing demand generation platform, today announced it has been approved and accepted into Microsoft’s Platform Ready Program for Dynamics CRM.

Microsoft implemented the Platform Ready program for ISV’s and Partners in the Dynamics ecosystem to help launch their new Dynamics Marketplace. SalesFUSION was an early adopter of the PinPoint program, which is a pre-cursor to the Dynamics Marketplace, which coincides with the release of Dynamics 2011. The purpose of the platform ready program is to ensure to potential and existing Dynamics CRM users, that ancillary solutions that they purchase to integrate to Dynamics CRM have completed rigorous testing and validation for compatibility, security and more.

SalesFUSION applied and tested against the MPR program in December and was accepted into the program as of 12/22/2010. Said Kevin Miller, EVP Marketing and Sales for SalesFUSION; “We are extremely pleased with the direction being taken by Microsoft with their ISV ecosystem. Programs such as MPR and the Dynamics Marketplace offer ISV’s such as SalesFUSION a tremendous opportunity to grow our business and expand our Microsoft CRM practice. It also ensures to the dynamics user, that they are working with the highest quality vendors who have committed development resources and support great products integrating to Dynamics”.

SalesFUSION is a leading SaaS-based marketing automation platform that has been built from the ground up to help CRM users integrate their marketing and sales activities and create a true lead to sales model for managing their business, revenue and lead flow. SalesFUSION’s focus has been on integrating marketing processes and vital marketing/lead data directly into CRM to enhance the lead to sales process and create operational efficiencies.

“We have been much focused as a company in our development and sales efforts with respect to Microsoft Dynamics for the last 2 years. In this time, we have continued to wow our Microsoft customers with the ease of integration and depth of functionality we offer at a very competitive price. In a way, this MPR program is a further validation that SalesFUSION is a leader in the Dynamics CRM ISV space”: Said Miller.

SalesFUSION offers Microsoft Dynamics users a unique opportunity to integrate their marketing and sales in CRM. The platform provides deep marketing functionality including email marketing, lead nurturing, lead scoring, social media marketing, web analytics and more. All lead interactions such as campaign response history and web activity are automatically appended to the lead and contact records in CRM, allowing the sales team to see and use the vital marketing information to assist in their sales follow up.

SalesFUSION provides an online resource center for Dynamics CRM users on its website that provides a wealth of product information and best practices.https://www.salesfusion360.com/masterDialogPageEdit.aspx

About SalesFUSION:
SalesFUSION 360 provides software that accelerates revenue by connecting sales and marketing with prospects at the moment they are ready to buy. This is made possible through the SalesFusion 360™ suite, which complements Sales Force Automation applications by adding an on-demand enterprise lead management service. SalesFUSION 360 increases lead quantity, lead quality, and revenue conversion rates by integrating and automating the lead management process. For more information, visitwww.salesfusion.com.

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Contact Details:
Kevin Miller
SalesFUSION, Inc.
3939 Roswell Road
Suite 3511
East Cobb, GA 30062
http://www.salesfusion.com
kevin.miller@salesfusion.com
marketing@salesfusion.com484-252-9340

Web-Based CRM and Groupware Solutions from Groupion

Vancouver, Canada – The Canada based Groupion is offering companies a highly effective CRM and Groupware platform that addresses a wide array of requirements. CRM or customer relationship management is recognized throughout the world as one of the top functioning solutions for customer interactions. CRM is basically intended to provide the technologically advanced answer to a company’s needs in terms of efficient management of marketing efforts, technical support, and more.

The web based application provided by the internationally known Groupion Software Inc. is the perfect product for customers seeking a solution for automating and synchronizing their business services and processes. The Groupion web based application is able to meet the strict requirements of customers with distinct small business CRM or open source CRM, as well as groupware requirements, and help them to significantly reduce their operational costs. The application is now available as a traditional service with a small fee of just $19.95 per month, as an on-demand solution or a fully operational internal solution.

About the company:

Based and operated in Vancouver, Canada, Groupion Software Inc. is one of the leading international providers of high quality web based applications. Through its web based groupware and CRM platform, the company provides customers from numerous countries around the world the opportunity to carry out a large variety of tasks in a fast and secure integrated environment. The solution provided by Groupion has been especially designed to help companies increase their overall efficiency and potential by allowing their employees working on specific projects to keep all their data and files in a professional online environment. The company is currently presenting its customers with access to over 18 individual modules designed to meet a wide range of specific client requirements.

For more information and details about the company and its services, please visit the website or use the contact details below: http://www.groupion.com

Ad Server Solutions announces offering Free quotes for Software Development

Ad Server Solutions, a custom software development company, has announced offering free custom quotes for various software development and website design projects. By offering this free service, Ad Server Solutions helps clients provide cost effective solutions with affordable rates which will reduce their budgets. Ad Server Solutions specialty is turnkey application software development work from the initial system study to the final stage of system implementation. Ad Server Solutions development processes enables them to design, develop and deploy cutting edge software applications at a fraction of the time and cost, suiting their clients actual work environment.

In launching the free custom quotes service, Ad Server Solutions delivers superior quality and cost effective software development work to their clients by following customized processes to deliver on time and quality outputs. Ad Server Solutions offers free quotes for a series of services from E-commerce, mobile apps, desktop applications, software development, website development, application migration, rich internet application development, website designing and consulting. Web developers and designers are proficient and talented to utilize various technologies, programming languages and web development tools.

When submitting requirements for a free quote, Ad Server Solutions software development, website design and development services include: ASP, PHP, .NET, Java/J2EE, JSP, C#, Ruby on Rails, Web 2.0/Ajax, Silverlight, XML, CRM, DBMS, CMS, Flash, website design and development, mobile application development and custom programming services. Expertise in designing product architectures and building applications for mobile apps include: Android, Blackberry, Iphone, Ipad, Symbian and Windows Mobile

In these competitive times Enterprises need to concentrate more on their core business. Ad Server Solutions helps Enterprises save time by providing Free Quotes and helps build their software applications which allows companies to concentrate on their core business. A large number of offline businesses from different industries are regularly coming on the internet to globalize their business every day. The Internet is the source of global exposure for companies as well as source of software development and website design services for economic web development. The search for appropriate and customized business website development has increased rapidly on the internet.

If you have a project in mind, Ad Server Solutions encourages you to consult with them free of charge. Ad Server Solutions is always glad to discuss your ideas and offer expert advice at no cost to you. To Inquire and get more details and a free quote please go to http://www.adserversolutions.com/quote_request.html and let them know more about your specific requirements for your development.

Ad Server Solutions http://www.adserversolutions.com was founded in 1997. Ad Server Solutions promise is to provide highly qualitative and cost effective Custom Software Application Development, Desktop Development, E-Commerce, Custom Programming, Website Design, Mobile Apps Development and Web Software Development services to clients globally. Ad Server Solutions believes that by focusing on Total Quality and Customer Satisfaction as its top company values, it will exceed its growth goals while establishing long term relationships with its valued clients.