New Hires Underscore ChannelWorks’ Commitment to Global Expansion of IT Services Organization

Atlanta, GA, 2023-Feb-07 — /REAL TIME PRESS RELEASE/ — ChannelWorks, the premier provider for the IT channel, is pleased to announce two new notable additions to its operations and service delivery teams; Brian Danforth, Global Service Delivery Director, and Mark Allen, Head of Sales Operations EMEA.

Brian Danforth, Global Service Delivery Director, graduated from Georgia Tech with a Bachelor of Science degree in 1997, and is a Georgia Native. Serving in the customer support industry for over 26 years, he began his career as a Tier 1 support representative and worked his way up to Senior Manager of Technical Support, managing a team of 60, at a large healthcare organization. He then moved onto McKesson, where he helped the company achieve multiple support certifications.

Since 2015, he has been working within the third party maintenance industry, leading in the development and implementation of the Incident Management Department.

Since 2004, Brian has been a member of HDI – the world’s largest membership, training, and certification association for technical support professionals. He served as Vice President of Communication for the Atlanta Chapter from 2006 until 2009 and has been certified by HDI as a Helpdesk Manager, Service Strategies.

At ChannelWorks, he will focus on customer experience by improving the process and efficiencies of the service delivery team, with a specific focus on ensuring customer service level agreements and expectations are met and exceeded.

As Head of Sales Operations EMEA, Mark Allen brings nearly three decades of experience in the implementation and expansion of international hardware maintenance and professional services markets at various technology companies. Based in England, he spent more than 20 years at IBM, starting as a production line worker making hard disk drives and working his way up to managing strategic global accounts. After IBM, Mark moved into professional services and sales operations leadership roles for other UK-based technology services organizations.

At ChannelWorks, he will focus on the expansion and growth of the international third party maintenance and professional services markets within EMEA and beyond.

Michael Campbell, CEO, emphasized the importance of the two new hires in extending ChannelWorks’ global footprint, “our goal is and always has been world-class customer support. We pride ourselves on being easy to do business with, and a commitment to quality. As we continue to strengthen our services offering, Mark and Brian will be key in helping to scale these services to additional customers across the globe. I am excited to see what contributions they will bring to the team going forward.”

With over 50 years of combined experience, these new additions to the ChannelWorks’ team strengthens its global presence and highlights its continued growth and commitment to ensuring partner satisfaction at every level.

Voted an Atlanta Journal Constitution’s Top Workplaces 2022, ChannelWorks has demonstrated a track record of commitment to leadership in the IT channel market, through partner development, culture, values, and a focus on contributing to the circular economy.

About ChannelWorks
ChannelWorks provides complete IT asset lifecycle support, exclusively serving the IT channel. Delivering everything from hardware, customized maintenance support, and ITAD, ChannelWorks supports partners and their end-users by providing high-quality, alternative IT lifecycle solutions at considerable cost savings.

Media contact:

ChannelWorks
Andrea Arnold
3175 Northwoods Pkwy
Norcross, GA 30071
https://channelworks.com/

Cruzeiro Safaris Kenya expands offerings with new Family Vacations Safari in Nairobi

A male reticulated Giraffe rescued at 2 week on April 24 age 2 weeks from Garissa plays with the Yellow Baboon and Ostrich at the Nairobi Orphanage on June 8, 2011. Liz Muthoni/ KWS

NAIROBI, Kenya, 2023-Feb-6 — /EPR Network/ — Kenya’s tourism industry is booming in business and 2021- 2026 is looking even better after recovery for a long time. Cruzeiro Safaris Kenya’s strength in packaging tours and committed service delivery is expected to increase in the future.

Undoubtedly, Kenya is the best African country for safari experience with lots and lots of wildlife viewing.

For a long time Cruzeiro Safaris Kenya, has taken travelers to various destinations within Nairobi and tourist destinations within KenyaTanzania and Zanzibar.

The Tour Operator has for years utilized the distributions of International brands to marketer and distribute their tours on commission basis. The distributors had a competitive advantage in that the clients could read and book tours online to the last stage. They will still continue distributing through their online partners.

Cruzeiro Safaris Kenya saw this as an opportunity to exploit and dive into the big ocean of international brands. This challenge has been overcome and now this Online Tour Agency (OTA) and operator have launched their online tours booking platform in collaboration with payment getaway PESAPAL which is verified by VeriSign International. PESAPAL accept credit cards VISA and MASTERCARD and mobile money as well.

‘Delving into the online market is worth the risk, because Nairobi is become the hub for multi-national corporations, we believe we shall make significant strides in terms of sales revenue. Our service delivery remains top-notch and continuous priority as you can read from the trip advisor page and other pages. Just Google Cruzeiro Safaris Kenya’ says Susan the Tourism Manager.

Main website : https://www.cruzeiro-safaris.com/

Online Booking Kenya Tours and Safaris : https://cruzeiro-safaris.com/nairobi-tours/

Some of the promoted discounted safaris to masai mara this season include:

Some of the tours they offer in for a start on their online tours platform in Nairobi are:

Elephant Orphanage Tour, Elephants Orphanage And Giraffe Center, Nairobi National Park Morning, Nairobi National Park Afternoon, Nairobi National Park Tour And Elephants Orphanage, Nairobi National Park Tour, Elephants Orphanage And Lunch, Nairobi National Park Tour, Elephants Orphanage And Giraffe Center, Nairobi National Park Tour, Elephants Orphanage, Giraffe Center And Lunch, Full Day Tour To Lake Nakuru National Park, Full-Day Safari Tour To Amboseli National Park From Nairobi, Some of the overnight safaris they offer are only related to Luxury travel lodges and one fly’s by Air (Safaris by Air).

The destinations includes Masai Mara Safari to Governors Camp, Masai Mara Safari to Eagle View Luxury Camp, Keekorok Lodge, Airport Transfers from Airport to Nairobi Hotels, Airport Transfers from Airport to Other Hotels listed, Full-Day Stone Town And Prison Island Tour In Zanzibar – Central Hotels And Fumba, Full-Day Stone Town And Prison Island Tour In Zanzibar, Full-Day Stone Town And Prison Island Tour In Zanzibar- Stone Town Hotels, Spice Tour Of Zanzibar – South Hotels, Spice Tour Of Zanzibar – North East And Central, Spice Tour Of Zanzibar – Stone Town Hotels, Spice Tour Of Zanzibar – North Hotels, Zanzibar Arrival Transfer: Zanzibar Airport To Hotel

However, there are more packages available in their main website with several detailed tailor made safaris by road ranging from 1 (one) day to 15 (fifteen days) safaris. https://www.cruzeiro-safaris.com