Tag Archives: courier services

Parcel2Go Calls On Businesses To Keep Customers In The Loop During Bad Weather

With more snow expected to hit the UK in the coming days, online parcel delivery specialist Parcel2Go has called on companies to ensure they keep customers expecting deliveries informed.

Forecasters have warned that the cold spell currently gripping Britain could last until the end of the month, with very cold temperatures leading to hard frosts in the coming days. Severe weather warnings for snow and ice are in place across many parts of England and Wales, and Parcel2Go, which helps individuals and businesses to organise more than two million international and UK mail shipments each year, has warned that delays are possible.

In order to help customers stay on top of the latest developments, Parcel2Go has added a new weather warning information link to its homepage which is being updated as necessary with news of the latest weather-related developments affecting postcode areas across the UK.

Parcel2Go’s marketing director, Richard Mercer, has called on businesses to check the site for important updates and where necessary, communicate these to customers who are expecting domestic and international parcel deliveries.

He said: “Temperatures have been well below freezing and unsurprisingly this is playing havoc on some of the country’s roads.

“Parcel delivery services and collections will continue as normal if it is deemed safe for drivers to reach addresses, but to a large degree we are at the mercy of the elements and as we have seen over the past week, conditions can change extremely quickly.

“We’re asking people who are expecting parcels to be collected to bear with us if weather conditions are preventing a driver from calling, and for companies to let their customers know that consignments could be delayed as a result.”

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Parcel2Go backs findings of global parcel delivery survey

The UK’s largest online parcel delivery specialist has said it is unsurprised by the results of a recent study highlighting the growing importance of online delivery services.

A worldwide survey of 93 members of the Universal Postal Union showed that 70 per cent believe postal e-services are strategically important for the future. The research identified 55 different types of digital services which are now available, including track and trace and online bill payments.

According to Bolton-based Parcel2Go, which has been involved in helping businesses and individuals to organise international parcel services for over 20 years and is involved with the delivery of more than two millions parcels a year, demand for online services will continue to grow at a rapid rate.

Richard Mercer, marketing director at Parcel2Go, said the simplicity of arranging shipping services through the internet is one of the main appeals.

He said: “The results of the Universal Postal Union survey make interesting reading, but we’re not surprised to find that an increasing number of organisations are recognising the potential of online services.

“At Parcel2Go we have been focussed on bringing the latest online services to our customers for many years. Feedback tells us that online tools such as parcel tracking are highly valued by individuals, while for many business customers they have become invaluable.”

Richard added that as mobile devices such as tablet computers come to play an increasing part in people’s daily lives, demand for online courier services is only going to increase.

The survey put Switzerland at the top of the list in terms of overall e-services development, while the US, Canada and Germany all featured in the top ten. The Universal Postal Union said it was the first time it had surveyed its members on e-services, but added that this type of study will now be conducted on a regular basis.

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Parcel2Go Boss Calls On People To Unleash Their Entrepreneurial Spirit

The founder of the UK’s largest online parcel delivery service, Parcel2Go, has said anyone is capable of making it in business if they have the right attitude.

Fil Adams-Mercer launched the Parcel2Go.com website in 2000 and over the past 11 years has helped build the company into an industry leader, responsible for handling more than two million packages every single year and attracting in excess of 18,000 new customers each month.

Speaking to the Daily Telegraph newspaper, he said he was inspired to launch an online presence following a trip to America, “where every single advert was forwww.something.com“. None of the major UK couriercompanies had ventured online and started offering bookings over the internet at this point, and his vision was rewarded with success. Parcel2Go turned over £17.5m in the 12 months to April 2011, a figure which is expected to rise to £22m this year.

But while Mr Adams-Mercer has now earned a respected place as one of the UK’s top business leaders, he remains proud of his background and his first job learning how to sell on Bolton Market when he was still at school.

He said: “I don’t mind being compared to Del Boy. That’s what I am, a market trader done good.

“I don’t do joined-up writing and I can’t spell for toffee. So doesn’t that give everyone a chance? If I’ve done it, you can do it.”

Parcel2Go itself plays a key part in helping entrepreneurs and small businesses get their goods to customers in the UK and countries across the world quickly, efficiently and cheaply with reliable courier services. In recent years an increasing number of start-ups have established themselves online and now rely on world-renowned couriers booked through Parcel2Go to get their consignments delivered safely and on time.

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Parcel2Go Stresses Importance Of Reliable Parcel Delivery To eBay Sellers

An estimated 5.8 million Christmas shoppers visited the retail and auction website eBay last Sunday and with many millions more due to visit over the coming days, online parcel delivery specialist Parcel2Go has called on sellers to be prepared for the Christmas rush.

Data released earlier this month claimed the average Brit will spend just over £250 on gifts this year and Richard Mercer, marketing director at Parcel2Go, said online sellers should be doing everything possible to appeal to shoppers.

He said offering a wide range of delivery options from courier services is one way for eBay sellers to ensure that they are making their auctions and fixed-price sale items available to as many people as possible.

He said: “Sellers offering limited domestic and international parcel delivery options are restricting themselves unnecessarily. All the retail figures being released at the moment point to significant opportunities this year for online businesses, with shoppers looking to enjoy the festive season before they think about tightening their belts further after Christmas.

“Parcel2Go’s eBay widget has been designed to make it quick and easy to add parcel delivery information to product listings and the wide range of services available will certainly appeal to potential customers.”

The important role that smartphones will play in online buying this Christmas has also been stressed. eBay expected about two items to be purchased every second during Super Sunday, once again highlighting the ever increasing use of mobiles by shoppers in the UK.

“The remaining shopping days before Christmas represent a fantastic opportunity for sellers,” Richard added. “We’re reminding them to act now, get their parcel delivery options up to scratch and make sure their customers receive the best service possible.”

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Online Parcel Delivery Firm Says Small Businesses Must Capitalise On Mobile Sales Boom

Aug 17, 2011 — RTPR –  Britain’s leading online parcel delivery specialist has called on small businesses to take advantage of the boom in sales through smartphones.

Recent research has shown that more and more consumers are prepared to buy products through their mobile phones and are enjoying the freedom that mobile shopping offers. Bolton-based Parcel2Go helps businesses of all sizes organise shipping to countries across the world and suggests that small firms should take a proactive approach when it comes to building an online presence.

People are now using their mobile phones to do so much more, from surfing the internet to using social networking sites. Figures released last week by online research specialist comScore revealed that 13.5 million mobile users across France, Germany, Italy, Spain and the UK accessed mobile retail sites in the three months ending May 2011. In Britain, the number of smartphone users accessing mobile sites has increased by 163 per cent over the past 12 months.

Online retail site eBay expects global mobile sales to hit $4bn by the end of 2011, double the value of goods sold in 2010. The UK market has been one of the fastest adopters of the technology and an increasing number of businesses now find they have to meet eBay parcel delivery requests following purchases made via mobile phones.

Richard Mercer, Director of Marketing at Parcel2Go, said: “There is little doubt that the retail world is changing rapidly. Smartphones have become commonplace and consumers in the UK have adopted m-commerce technology quicker than many people would have anticipated.

“Parcel2Go launched its own mobile site at http://m.parcel2go.com/ last month. We also partner with a huge variety of UK companies involved in selling their goods online, whether that’s through their own website or through third-party sites such as Amazon and eBay. All firms need to recognise the important role that mobile e-commerce is already playing, and that courier services available through Parcel2Go can play a key part in helping to organise a smooth delivery after a sale has been made.”

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About Parcel2Go:
Parcel2Go Ltd has been offering its customers a comprehensive range of parcel delivery and worldwide shipping services for the past 21 years. Based in Bolton, the company operates a cost effective collection and delivery service available throughout the UK, Europe and USA mainland.

For further information contact: Les Yates
Email: l.yates@parcel2go.com
Website: www.parcel2go.com

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Parcel2Go Joins The Blogosphere With Launch Of New Site

Aug 1 2011 — /RTPR/ — The UK’s largest online parcel delivery service Parcel2Go has launched its very own blog to help people stay up-to-date on everything from changes involving eBay and Amazon to the very latest hints and tips for sending goods abroad with an international shipping courier.

Parcel2Go has been bringing its customers breaking news relating to the big players in the online retail and parcel delivery sectors for a number of years. The new blog, available at http://blog.parcel2go.com/ has been designed to offer yet another valuable resource to individuals and businesses as well as a place where people can find more light-hearted news, banter, hint and tips and debates.

The blog will be updated on a daily basis, and the moderation team will be around to approve new comments throughout the day.

Richard Mercer, Director of Marketing at Parcel2Go, said: “We’re really excited about the opportunities that our new blog will present. The team at Parcel2Go has been using social media to keep in touch with customers, offer advice and solve problems for a while, but this is the first time that we have run a daily blog.

“We hope that customers old and new will find posts on there that appeal, and we’re asking people to make full use of the comment facilities available. Blog posts aren’t a one way conversation, we want to get people involved – talking to us and each other about the issues and stories that are affecting them.”

Like Parcel2Go’s new dedicated mobile website that launched the other week at m.parcel2go.com, the blog can be accessed through mobile devices and smartphones, which will allow people to keep up-to-date on all the latest discussions and take part in conversations while they’re on the move.

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About Parcel2Go:
Parcel2Go Ltd has been offering its customers the opportunity to send parcels with a courier to London, Australia, and everywhere in between, for the past 21 years. Based in Bolton, the company operates a cost effective collection and delivery service using couriers such as Parcelforce and City Link throughout the UK, Europe, and countries across the world.

For further information contact:
Email: l.yates@parcel2go.com
Website: www.parcel2go.com

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