Tag Archives: City Link

Parcel2Go Boss Calls On People To Unleash Their Entrepreneurial Spirit

The founder of the UK’s largest online parcel delivery service, Parcel2Go, has said anyone is capable of making it in business if they have the right attitude.

Fil Adams-Mercer launched the Parcel2Go.com website in 2000 and over the past 11 years has helped build the company into an industry leader, responsible for handling more than two million packages every single year and attracting in excess of 18,000 new customers each month.

Speaking to the Daily Telegraph newspaper, he said he was inspired to launch an online presence following a trip to America, “where every single advert was forwww.something.com“. None of the major UK couriercompanies had ventured online and started offering bookings over the internet at this point, and his vision was rewarded with success. Parcel2Go turned over £17.5m in the 12 months to April 2011, a figure which is expected to rise to £22m this year.

But while Mr Adams-Mercer has now earned a respected place as one of the UK’s top business leaders, he remains proud of his background and his first job learning how to sell on Bolton Market when he was still at school.

He said: “I don’t mind being compared to Del Boy. That’s what I am, a market trader done good.

“I don’t do joined-up writing and I can’t spell for toffee. So doesn’t that give everyone a chance? If I’ve done it, you can do it.”

Parcel2Go itself plays a key part in helping entrepreneurs and small businesses get their goods to customers in the UK and countries across the world quickly, efficiently and cheaply with reliable courier services. In recent years an increasing number of start-ups have established themselves online and now rely on world-renowned couriers booked through Parcel2Go to get their consignments delivered safely and on time.

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Parcel2Go Backs Ebay’s Call For Government To Bring Forward Fast Internet Roll-Out

A call by auction and retail website eBay for the government to increase mobile internet speeds and support Britain’s online marketplace has been echoed by the UK’s largest online parcel delivery service, Parcel2Go.

The e-commerce giant stepped up pressure on the government this month to act and bring Britain in line with other countries in terms of mobile internet speeds. Through its Mobile Manifesto, which eBay passed to ministers at the start of November, the firm has voiced its concern that the UK could get left behind when it comes to mobile infrastructure.

Speaking to the BBC this week, eBay UK’s retail director Angus McCarey said while Britain is currently leading the way in Europe when it comes to smartphone ownership, it is falling behind in terms of next generation technology.

Parcel2Go has also stressed the importance for individuals and British businesses of installing an effective 4G mobile network as soon as possible. Tests are already underway in Cornwall and London, but it looks like the service won’t be widely available until at least 2013.

Richard Mercer, marketing director at Parcel2Go, said: “The UK has been a leader so far in the world of online shopping and as a country we cannot risk losing momentum by taking a back seat when it comes to adopting 4G technology. The economy is in a fragile state and investment in faster mobile internet is exactly the type of strategy that will help to give the retail sector a shot in the arm.

“At Parcel2Go we unveiled our mobile website earlier this year to make it easier for customers to access domestic and international shipping services on the move. Businesses have their part to play in making their content and transactional pages accessible through mobile sites and apps, but the government needs to encourage investment by doing everything possible to bring forward 4G.”

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eBay Sellers Should Make Their Views Known, Says Parcel2Go

Online auction and retail website eBay has recently launched a consultation with its sellers, asking them for their thoughts on how the company should provide customer service in the future, in a bid to improve people’s experience. According to online parcel delivery service Parcel2Go, this is an ideal opportunity for sellers to really get their points across and make their thoughts known.

Richard Mercer, marketing director at Parcel2Go, said: “This is one opportunity that should not be missed. Sellers have everything to gain by making their feelings known to eBay and providing constructive feedback that can be used to improve the website and customer service processes.”

The survey has thrown up some potential new services that eBay may be looking to introduce, such as making customer support available though social media channels. The survey also asks sellers how important 24/7 customer support is to them, what their thoughts are on improved email support and how they feel about the possibility of mobile phone support.

Richard added: “eBay recently unveiled its new virtual shopping basket and a Christmas shopping wish list feature is set to be available at the start of next month. These are all things that can help sellers to maximise revenue and hopefully this new survey will help to streamline the selling process and allow eBay sellers to go on and provide a better experience for their customers.”

The team at Parcel2Go is continually looking for new ways to make buying and selling on eBay quicker and easier. Earlier this year the company launched its quick quote shipping tool which sellers can embed in their item pages to allow buyers to access speedy shipping quotes. By providing quick quotes on domestic and international shipping services, users are provided with the widest possible choice of services and are far likelier to receive a good service.

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