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Your First Business VoIP Decision

By now, you have probably heard all of the hype about how Voice over IP can enhance your business, save you big money and solve the entire world’s problem. You may even have considered jumping in yourself.

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Before you jump in and commit your company’s valuable resources, you need to have a clear understanding of how this technology works and even more importantly, how it can benefit your company.

Assuming you have decided business services VoIP is the right solution for your business, the next decision you will be faced with is; do you want to “Own” your VoIP phone system or do you want to “Rent” your VoIP phone system”?

The term used to describe “Owning” small business VoIP solutions is called “Premesis” VoIP or “Premesis Installation”. The term used to describe “Renting” a VoIP phone system is “Hosted VoIP”.

From a technology perspective, there is no difference in voice quality and reliability between a Premise Based VoIP service and a Hosted VoIP Service assuming these alternatives have comparable hardware, software and internet connections. In other words, an “Apples to Apples” comparison.

Hosted business VoIP versus Premesis VoIP Considerations

Generally, it does not make economic sense to own your business pbx phone below a certain number of phone users in your organization. The cost of purchasing the VoIP hardware and hosted pbx providers must be spread over a minimum number of users before it begins to make economic sense. A good rule of thumb is that you need 100 to 150 phone users before it becomes economically justified. In addition, the cost of implementing a Premise based VoIP solution requires a significant commitment of ongoing resources (Dedicated IT personel) to maintain the system once it is up and running.

Another significant expense that should be taken into consideration is the expense of setting up and maintaining a “Redundant” facility. If your phone system is “Mission Critical”, then you must have a back up in the event your primary facility becomes inoperable. This means you will need to have 2 of everything (2 sets of servers, 2 broadband connections etc) in separate locations in case the primary location becomes inoperable.

The primary non-economic reason for choosing a Premises Based VoIP solution is if your company has specific applications, such as a CRM application, that requires customization and integration with your phone system.  Generally, Hosted VoIP PBX Installation allows less customization than Premise Based VoIP solutions. Custom applications also require an additional commitment of staffing resources.

Business VoIP services and VoIP Allows You to Focus on Your “Core” Business

A Business VoIP Installation frees your company from the burden of managing the infrastructure and security of the locations that house your system. When you are free from managing these non-core activities, you have more time and energy to focus on your primary or “Core” activities.

The monthly cost of operating business pbx solutions is generally higher than the monthly cost to operate a Premesis VoIP system. The primary reason for this is that in a Hosted system, you pay per user per month where as in a Premesis solution after amortization costs of the software you pay only for actual usage. Most analysis’s we have seen favor the economics of a Premesis solution starting in year 5. A big reason for this is that after year 5 the hardware and software have been fully amortized.

Do what you do best and outsource the rest!

Conclusion: Business VoIP Phone Service or Premesis VoIP

If you haven’t noticed, we have not focused this article on money as primary criteria for choosing one solution over the other. The reason is simple, if you are like most companies, your telecommunications solution is a mission critical component of the success or failure of your company. It does not matter what the cost of a solution is, if that solution does not help your organization meet its objectives, the cost of a particular solution or the potential savings of that solution is irrelevant.

Only after you have determined that a particular solution satisfies your needs should cost come into play. Your phone system is central to the long run health of your organization and deserves careful analysis and planning.

With that said, the choice between a Hosted VoIP solution and a Premesis Hosted VoIP Virtual Call Center solutions should be based on the specific circumstances of your company. If your company requires customization and integration with applications such as a CRM, then a Premesis sip voip services is most likely going to be what is needed.

If on the other hand, customization is not needed, then a Hosted VoIP solution is probably going to be the most appropriate solution.

Tell Us About Your Business VoIP Needs

Get started with AVAD today. To learn more about AVAD Technologies Hosted pbx providers please calls (800) 733-4136, or visits us on the web at AvadTechnologies.com

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VoIP Solutions for Small and Medium Businesses

If you are like most businesses, the answer lies somewhere between ambivalence and total disdain.

All small business owners know the importance of low cost overhead. Working smart with your money has never been more important than it is in today’s economy. A very efficient way for small businesses to save huge dollars is by subscribing to a VoIP Solutions for small business, also referred to as Hosted VoIP PBX phone service. It is a method for making telephone calls by using the Internet. The technology became available around 1990 but with the recent advancements it has become a strong replacement for the traditional land line service.

One of the reasons that Internet VoIP is so popular is because it is very inexpensive as well as dependable. All of the equipment such as Bluetooth voip headset, voip phone adapter, and headaches are hosted by the provider so all the business needs to worry about is the Internet connection and a telephone. In some cases you’ll be able to use the same telephones that you used for your land-line while others special small business voip solutions will be the best solution. The call quality is so good that rarely would anyone know that you were not using a land line. The provider keeps all the updates and relative maintenance up to date so having equipment or a service that becomes obsolete is not a concern.

The cost of Internet VoIP is so inexpensive because the calls are able to transmit over the Internet in place of a local telephone company’s system. By bypassing the local telephone company there is no fees that have to be paid to them. The process of dialing out and receiving calls is the same. You will need a high speed Internet connection and business voip phone system that is on at all times with a bandwidth large enough for the transmissions to always be clear.

To get started with Internet VoIP you’ll need to choose a voip service provider in USA and subscribe to the voip calling plans that best fits your business needs. With all the Internet VoIP options and providers now in the market place, it can be confusing for businesses to know what they need and the best provider for them.

AVAD Technologies, specialists in VoIP for businesses, has launched aggressive new pricing on its business hosted voip. If you are thinking about switching your business to VoIP or just have some questions, please feel free to call (800) 733-4136

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