Tag Archives: staffing

DAN GRACE JOINS SKILLSTORM AS EVP, OPERATIONAL SERVICES

Expands division to tie tools to ROI for customers

Charlotte, N.C., 2016-Nov-15 — /EPR Network/ — Dan Grace has joined SkillStorm, an international technology services company, as Executive Vice President of the Operational Services Division (OSD). He is responsible for setting the strategic direction of the OSD including service management, monitoring and availability. His experience includes integrating processes and emerging technologies, operational oversight, project execution and tool integration across platforms including ServiceNow, Remedy, Maximo and Service Manager.

In joining SkillStorm, Grace expands the Solutions division to incorporate a services and operations management practice. In this role, he is responsible for strategy, implementation and quality delivery of SkillStorm’s operational services across all customers. SkillStorm’s OSD offers a lean, solutions-oriented model powered by SkillStorm’s Cloud Workforce Solutions (CWS) platform. CWS is a proven alternative solution to OffShore and NearShore sourcing which provides highly skilled technology and operations based resources across the globe.

dan-grace-2-2“Our core clients in the banking and financial services sectors are working to achieve organic growth while dealing with ever-increasing challenges, from regulation and compliance to information security concerns,” says Paul Moura, SkillStorm’s President. “Operational efficiency, driven by effectively implementing today’s service management tools, provides a path that allows clients to deal with those challenges and achieve overall organizational goals while maintaining high service level expectations. Dan’s experience puts SkillStorm in the unique position to provide expert guidance to our
clients in these areas.”

“Service management tools and processes are the foundation for managing the quality of IT and business services. Their impact drives the overall success of any company, enterprise wide,” says Grace. “I’m honored and excited to join SkillStorm as part of the executive leadership team. My goal is to contribute to the continued success of the SkillStorm brand, achieving our company’s vision and exceeding customer expectations.”

Grace has served more than 23 years in managed and operational services executive
leadership roles for companies including Allstate Insurance, eBay’s PayPal division and Bank of America. He holds multiple patents and patent applications in automation, monitoring, integration, knowledge management and more. Grace holds a Bachelor of Science from the University of South Florida and will be based in SkillStorm’s Tempe, Arizona, office.

About SkillStorm
SkillStorm rapidly builds and deploys IT & Operations teams with critical skills in client facilities or in one of our U.S.-based delivery centers. Founded in 2002, SkillStorm specializes in providing services on the leading edge of technology. SkillStorm teams are tasked with executing high-impact projects such as developing applications in agile environments, building mobile apps, harnessing “Big Data’s” potential and strengthening information security efforts for Fortune 1000 and fast-growing tech companies.

SkillStorm is headquartered in Fort Lauderdale, Florida and has offices nationwide: Tempe, Arizona; San Diego and Westlake Village, California; Jacksonville, Florida; Atlanta, Georgia; Chicago, Illinois; Indianapolis, Indiana; New York, New York; Charlotte, North Carolina; Cleveland, Ohio; Pittsburgh, Pennsylvania; McKinney and Plano, Texas; and Richmond, Virginia. Learn more at www.skillstorm.com.

skill-stormFor more information, contact

Andi Zitney
AZitney@SkillStorm.com
480.428.8309

Pacific Crest Group Recruiting Services Offer End-to-End Staffing Support for Bay Area SMBs

Placement Services Customized to Meet the Unique Needs and Budgets of Companies That Normally Do Their Own Hiring.

LARKSPUR, Calif. (February 5, 2012) — Pacific Crest Group (PCG, http://www.pcg-services.com), the Bay Area accounting and human resources service firm, has launched a new corporate placement service structured for Bay Area businesses. The new recruiting service offers end-to-end staff management support, helping businesses assess their personnel needs, identify traits that suit the company culture, develop accurate job descriptions and competitive compensation packages, and find the right employees.

The new recruiting offering is part of PCG’s outsourced services, designed to help clients focus on their core operations rather than back office distractions. To free business owners from having to deal with expensive staffing problems, Pacific Crest Group offers workforce planning help, organizational structure evaluation, job description development, and compensation analysis as part of its recruiting process. It also includes a cultural evaluation strategy that identifies the personality traits needed to succeed at the company, and what values and traits are required to be a top performer. And, of course, PCG will conduct methodical candidate searches and evaluations. The hourly billing structure makes PCG’s recruiting services ideal for smaller businesses, since the work can be scaled to clients’ specific needs for a fraction of what it would cost to retain a corporate recruiter.

“Our HR and accounting services put us in the unique position to get to intimately know our clients and their cultures, which makes our recruiting services better focused as well as more cost-effective,” said Gail Merz, Director of Business Consulting for Pacific Crest Group. “Staffing has to be considered in light of larger business objectives, and our recruiting service is designed to function as an extension of our client’s strategy. We can assist with staff pre-planning, assessing cultural fit, developing the right job description, and taking charge of as much or as little of the recruiting process as the client requires. We save companies a lot of money and free senior managers’ time for more important tasks.”

As part of its service, PCG employs the most advanced recruiting and evaluation techniques. PCG works with Accolo, a state-of-the-market, cloud-based recruiting and candidate management platform. PCG also uses tools such as DISC® personality assessments to assess an individual’s communication style, motivators and cultural fit.

“Accolo has built a highly predictive recruiting process that uses collective intelligence to assure successful hires, and we use crowd sourcing techniques to expand our market reach to attract more qualified job seekers. And our prescreening and scoring tools help narrow the field for a more perfect match,” said John Younger, CEO of Accolo. “As a result, we can support companies like Pacific Crest Group so they can deliver the most qualified candidates to their clients.”

“We consider PCG a key part in helping us build our staff,” said John Campbell, M.D., CEO of MarinEyes, a medical practice with offices in San Rafael and Novato, California. “Four of our key employees were hired with PCG’s assistance. Not only was PCG instrumental in finding the right candidates, but they helped us improve job delineation and create a culture of accountability. Every new hire adds to the quality of our staff, and we now have higher productivity and better employee retention than ever before.”

Companies can contact Pacific Crest Group for a free recruiting consultation. For more information, contact Pacific Crest Group or visit http://www.pcg-services.com.

About Pacific Crest Group
Pacific Crest Group works with entrepreneurial organizations to help them unleash their potential by eliminating the friction and chaos caused by business processes. Founded by a team of entrepreneurs with expertise in accounting and finance, Pacific Crest Group has built its reputation by identifying organizational needs and opportunities for improvement, and optimizing financial procedures, computer systems, and human resources so clients can focus on their core business. Pacific Crest Group approaches financial and business management like a consulting physician, with an understanding that some problems can be isolated and fixed while others need a more holistic approach.

The firm is based in Larkspur, California. For more information, visit Pacific Crest Group online at http://www.pcg-services.com.

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Contact:
Franka Winchester
Pacific Crest Group
(415) 461-2586
fwinchester@pcg-services.com

Tom Woolf
Woolf Media & Marketing
(415) 259-5638
tomw@woolfmedia.com