Tag Archives: document solutions

Horizontech, Inc. Releases Enhancements for Real-Time Reporting, Analytics and Tracking Associated with Undeliverable Mail

Horizontech, Inc. (HTI), a Global information technology and document solutions company, today announced enhancements to its web-based Reporting platform for undeliverable mail.

Danville, VA, Friday – September 09, 2011 — Horizontech, Inc. (HTI), a Global information technology and document solutions company, today announced enhancements to its web-based Reporting platform for undeliverable mail.

HTI’s enhanced platform now gives customers the power of real-time reporting with performance metrics and analytics. The platform allows customers to manage automated as well ad-hoc reporting functions for undeliverable mail volume, revenue, asset balance, address management performance, nixie, COA data and other document lifecycle metrics. Reports contain transactional, batch and summary functionality.

Metrics and analytics are built into HTI’s secure web portal, which allows customers the flexibility of self-service combined with incredible knowledge to better manage the overall undeliverable mail issue.

“We continue to be at the forefront of technology for managing the collection, resolution and distribution of data for undeliverable mail”, stated David Zook, President. “We’ve built our own document management software, address management software and integrated hardware/data configurations to give companies automation, improved processes and better control.” Larger companies have complex compliance and data requirements, with varied document, distribution and business requirements. Automating a company’s support infrastructure, while decreasing costs and IT burden is becoming very appealing for companies that are searching out industry-best solutions for non-core business functions.

Risk Management ( http://www.horizontech.com ) and Audit departments desire accountability for each and every undeliverable mail piece. “If a company truly wants better control, security, automation and reporting for managing their undeliverable mail issue, HTI is a logical choice,” says Zook. “There are many industries that have very stringent regulatory requirements around managing their undeliverable mail and data, such as Health Care, Financial Services, Credit and Insurance. As example, we can manage a customer platform with 20 separate operating centers, hundreds of document types, separate document compliance and regulatory requirements, multiple host systems, all within a consolidated and tracked platform.”

Customers continue to provide praise for HTI’s market innovations in technology for managing the issue, as well as the control and audit aspect of the business. Undeliverable mail continues to be a financial and operational drain on US Businesses, averaging 1.4 Billion pieces per year for First Class mail. A key business issue where overall mail volumes are reduced through electronic delivery alternatives, while the percentage of undeliverable mail is increasing.

About Horizontech, Inc.:
Horizontech is a Global information technology and document solutions company, with web-based workflow systems and back-office support. Combining operating capabilities with multiple, proprietary technologies, Horizontech automates enterprise business functions including those that reduce and eliminate return mail, increase operational efficiencies, mitigate risks, and grow revenue. For more information, visit Horizontech at http://www.horizontech.com

Press & Media Contact:
Robert S. Hedstrom
Horizontech, Inc
417 Bridge Street
Danville, VA 24541-1403
847-651-0991
rhedstrom@horizontech.com

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Horizontech, Inc. Releases Virtual UAACloud for In-house Control, Accuracy and Auditing for Undeliverable Mail

Horizontech, Inc., today announced the official release of Virtual UAACloud. Virtual UAACloud gives internal business operations the ideal control over their cost to manage undeliverable-as-addressed (UAA) mail.

Danville, Virginia, April 22, 2011 — Horizontech, Inc. (HTI), ( http://www.horizontech.com ) a Global information technology and document solutions company, today announced the official release of Virtual UAACloud. Virtual UAACloud gives internal business operations the ideal control over their cost to manage undeliverable-as-addressed (UAA) mail. This area of mailroom processing, if unaddressed, creates accuracy, timeliness, customer service, cost and audit issues for companies. This solution is a specialized implementation of our generalized mailroom workflow solutions and automation tools. The solution incorporates multiple, proven integrated industry leading technologies in software, hardware and systems workflow design and interfaces them with a customer’s existing in-bound mail room(s), third party managed mail room(s) or as a complete outsourced program. The Virtual UAACloud gives companies:

* Integrated Document Workflow and Enterprise Management Software – proprietary XperTran®, runs your internal return mail document workflow for all document types, across business lines and incorporates compliance requirements for indexed and archived image repositories.

* Guaranteed Quality Levels from Data Entry – critical to a return mail operation, HTI’s platform for Quality Control and Quality Assurance guarantees accuracy from documents that require manual conversion to data. System tools and processes, instead of manual operations, now control Quality.

* Reduced Cycle time with processing – manages a lifecycle process for return mail, including research of bad addresses from weeks to days, eliminates all backlogged return mail.

* Advanced Technology Integration – UAACloud works with your existing on-site scanning operation, including data entry, ICR, OCR and bar code read capabilities across all document types. HTI also deploys hardware for for automating the return mail lifecycle, including bar code readers, remail printers and the proprietary software to drive the devices.

* Risk Management verifiable Audit control – software and document workflow processes provide an audit trail, accounting for each piece of undeliverable mail as it cycles throughout processing.

* Global Resources – scan onsite in your facility utilizing your resources and/or utilize our sites for scanning and have both onshore and offshore controlled data entry from one single company. Or a company can utilize its own data entry staff keying into XperTran®.

* Full System Reporting – real time access to reporting, metrics and key performance data.

* High Performance Address Platform – access to RMSLink, HTI’s proprietary Address Management, Standardization and Search Platform, which yields updates on 60-80% of incorrect customer address issues (compared to market 10-30%), updates host platform(s).

“We’ve been at the forefront of technology for many years, with document workflow, return mail processes and data integration,” said David Zook, President. “We’ve built our systems around quality, tracking and audit, but our solutions had previously relied on a company outsourcing its clerical activity to HTI. With this service, our outsourcing solutions are now matched with our cloud solution, giving businesses decisionmaking control over how this important problem is solved. We can plug a company into our Cloud, or transfer the issue completely to an HTI facility, giving companies options while deploying the nation’s most sophisticated end to end process for managing undeliverable mail.”

Undeliverable Mail continues to be a financial and operational drain on US Businesses, averaging 1.4 Billion pieces per year for First Class mail. A key business issue is that while mail volumes are going down with electronic delivery alternatives, the percentage of returns is going up.

About Horizontech, Inc.:
Horizontech is a Global information technology and document solutions company, with web-based workflow systems and back-office support. Combining operating capabilities with multiple, proprietary technologies, Horizontech automates enterprise business functions including those that reduce and eliminate return mail, increase operational efficiencies, mitigate risks, and grow revenue. For more information, visit Horizontech at http://www.horizontech.com

Press & Media Contact:
Robert S. Hedstrom
Horizontech, Inc.
417 Bridge Street
Danville, VA 24541-1403
847.651.0991
rhedstrom@horizontech.com

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