Tag Archives: defect tracking

Free Version of Defect Documentation Tool for Testers / Software Developers Available

QASymphony offers free version of qTrace that cuts defect reporting by 70%.

Dublin, CA (USA), Tuesday – May 22, 2012 — QASymphony ( http://www.qasymphony.com ), the developer of qTrace, an intelligent defect documentation Quality Assurance tool that helps testers create practical, detailed and informative defect records, today announced a free version of its popular qTrace tool for testers and software developers.

qTrace solves the sometimes agonizing and time-consuming practice of reproducing and reporting of found defects during the software testing process. While simple defects are easy to replicate, complex or intermittent defects require a lot more effort by testers to document and report.

qTrace is not a screen or video capture tool but is instead an intelligent capture technology similar to those found in sophisticated test automation tools. In less than 5 minutes, a tester can have qTrace running, integrated with their defect tracking system, and more quickly create better defect records.

qTrace tracks user’s interactions with an application and uses that information to automatically create detailed defect documentation. qTrace supports the recording of a wide range of applications and technologies on the browser as well as desktop apps.

“Software development testers are frustrated by the amount of effort it takes to communicate complex defects clearly to the development team,” says Vu Lam, CEO of QASymphony. “qTrace is an elegant solution that makes it simple for testers to isolate, highlight, and report software issues. It intelligently produces defect reports that contain detailed scripts of each test step, complete with screen shots and system information.”

qTrace expedites the QA process with more accuracy and brings products to market by as much as 20% faster and cuts everyday defect reporting by 70%.

Useful editing features include annotation tools such as call-out boxes, pointers/arrows, blurring and cropping, making it easy to further enhance the clarity of the defect report.

qTrace is available as a free edition or low-cost Pro edition and can be downloaded at http://www.qasymphony.com. In summary, qTrace:

* Reduces manual documentation efforts and increases accuracy of defect descriptions;
* Shortens defect resolution time by providing more information to the bug fix team;
* Complements and integrates with existing application lifecycle management (ALM) and defect tracking tools.

To see a video of qTrace: http://youtu.be/P43ZJhSdZGI

About QASymphony:
Founded in June 2011 with offices in Dublin, Calif. and Ho Chi Minh City, Vietnam, QASymphony is a software company built to revolutionize how software is tested, adopted, and supported. We are an early stage, self-funded, software-loving team, united by a common belief that software could be better, and better tested. For more information, visit http://www.qasymphony.com.

Website: http://www.qasymphony.com
Facebook: http://www.facebook.com/qasymphony
Twitter: http://www.twitter.com/qasymphony

Press & Media Contact:
Victor Cruz, Principal
MediaPR.net Inc
Atlanta, GA – USA
+1 978-594-4134
vcruz@mediapr.net
http://www.qasymphony.com

Testers Tool qTrace Now Available for Download on CNET

QASymphony, announced that CNET is making its qTrace tool available for download to its 15 million monthly unique visitors.

Dublin, CA (USA), Thursday – March 29, 2012 — QASymphony ( http://www.qasymphony.com ), a developer of quality assurance (QA) software testing tools, announced that CNET is making its qTrace tool available for download to its 15 million monthly unique visitors at: http://download.cnet.com/qTrace/3000-2383_4-75688929.html

Without the use of video, qTrace captures and records all steps, screens, and system information associated with a defect, then allowing the user to submit the defect trace to any bug tracking system of choice.

Users have found that qTrace can decrease defect capture time by 30-50% and decreases fix time by 10-30%.

qTrace provides testers an easier and faster way to report defects. In the past, software testers worked through an application to find bugs and the drudgery starts; retracing steps, doing screen captures, making notes, compiling a report, opening a defect tracking tool, and then finally submitting a ticket.

Not fun, not productive, and often time-consuming, resulting in defect reports that were missing key pieces of information.

With qTrace, testers simply turn on the tool as they start their testing session. qTrace runs in the background and captures every screen and every step performed during testing. qTrace then automatically generates a detailed defect report from the captured information that includes how the application was being used along with associated environmental information.

qTrace Benefits Include:
* Ease of use. With qTrace, testers use simple point-and click commands to start recordings, modifyrecords, and publish reports.
* Automation. qTrace automates the capture of complete bug reports—including the steps that precipitated the defect’s occurrence. Testers can easily add details or modify the record, or just move forward with submitting a ticket.
* Seamless Integration. Through its integration with leading bug-tracking tools, qTrace enables testers to create new defect records and submit complete details into a bug-tracking tool—with a single mouse click. qTrace also provides an API that allows custom integration with any defect tracking tool.
* Defect reporting quality improvement. By eliminating a lot of manual, error-prone efforts, qTrace helps improve the accuracy and specificity of defect descriptions.
* Productivity boost. With qTrace, teams can spend less time on documentation, and more time on testing. Consequently, testers get better at what’s most important: validating functionality. qTrace helps turn even novice testers into proficient testing experts.
* Product development acceleration. With qTrace, application development teams can speed QA cycles, enhance collaboration and provide better information to development, so the organization can more quickly get qualityproducts to market.

Pricing and Availability:
Customers can also download a free trial at http://www.qasymphony.com/download.html. The purchase price is $49.99.

USEFUL LINKS:
QASymphony website: http://www.qasymphony.com
Facebook page:http://www.facebook.com/qasymphony

About QASymphony:
Founded in June 2011 with offices in Boston and Dublin, Calif., QASymphony is a software company built to revolutionize how software is tested, adopted, and supported. We are an early stage, self-funded, software-loving team, united by a common belief that software could be better, and better tested. For more information, visit http://www.qasymphony.com.

Press & Media Contact:
Feza Pamir
VP, Marketing
QASymphony
Dublin, CA – USA
978-760-0971
fezapamir@qasymphony.com
http://www.qasymphony.com

App Development Software Company QASymphony Launches, Introduces qTrace

New QA tool decreases defect capture time by 30-50% and decreases fix time by 10-30%.

Dublin, CA (USA), Tuesday – February 21, 2012 — QASymphony ( http://www.qasymphony.com ), a SaaS provider focusing on bringing intelligent software testing tools to market, announced its launch today.

“The cloud-powered software development lifecycle is beginning to be fully realized,” said Vu Lam, CEO of QASymphony. “Todays’ developers and testers require testing tools that provide more than basic record-keeping and collaboration. They require tools that support cloud-based software development and testing processes along with agility, scalability and, most importantly, intelligence into how the software is being designed, deployed and used. Our mission is to provide these tools from our cloud-based platform.”

As a first step, QASymphony is releasing its first product, qTrace, an easy-to-use, defect capture tool for bug discovery that provides insight into how software is used.

qTrace captures all steps, screens, and system information associated with a defect along with out-of-the-box integration enabling the user to submit the defect trace to any bug tracking system of choice.

qTrace provides testers an easier and faster way to report defects. In the past, software testers worked through an application to find bugs and the drudgery starts; retracing steps, doing screen captures, making notes, compiling a report, opening a defect tracking tool, and then finally submitting a ticket. Not fun, not productive, and often time resulting in defect reports that were missing key pieces of information.

With qTrace, testers simply turn on the tool as they start their testing session. qTrace runs in the background and captures every screen and every step performed during testing. qTrace then automatically generates a detailed defect report from the captured information that includes how the application was being used along with associated environmental information. While in stealth mode the company had qTrace in beta testing, and customers found that qTrace decreases defect capture time by 30-50% and decreases fix time by 10-30%.

“qTrace’s seamless integration with our bug tracker is a huge plus; combined with the ease of use, qTrace definitely helps us reduce testing cycles,” said Lakshmi Janardhan, QA manager for Compuware Corporation.

“We are really excited about getting qTrace in use across our entire testing organization,” said Gwendolyn Sanders, senior QA analyst at Silverpop. “The beta showed us that we could cut in half the time it takes to capture screens and record defects.”

“qTrace is so easy to use. It took me a few minutes to download and install, then I was able to start capturing and submitting defects right away without having to look at a user manual,” said Kevin Konishi, development program manager, Next Step Learning.

qTrace Benefits Include:
* Ease of use. With qTrace, testers use simple point-and click commands to start recordings, modify records, and publish reports.
* Automation. qTrace automates the capture of complete bug reports-including the steps that precipitated the defect’s occurrence. Testers can easily add details or modify the record, or just move forward with submitting a ticket.
* Seamless Integration. Through its integration with leading bug-tracking tools, qTrace enables testers to create new defect records and submit complete details into a bug-tracking tool-with a single mouse click. qTrace also provides an API that allows custom integration with any defect tracking tool.
* Defect reporting quality improvement. By eliminating a lot of manual, error-prone efforts, qTrace helps improve the accuracy and specificity of defect descriptions.
* Productivity boost. With qTrace, teams can spend less time on documentation, and more time on testing. Consequently, testers get better at what’s most important: validating functionality. qTrace helps turn even novice testers into proficient testing experts.
* Product development acceleration. With qTrace, application development teams can speed QA cycles, enhance collaboration and provide better information to development, so the organization can more quickly get quality products to market.

“All of us at QASymphony are passionate about software quality. We are launching the company on Valentine’s Day because we love software developers and testers, and we are confident that in time software developers and testers will come to love us as well,” said Vu Lam, QASymphony CEO ( http://www.qasymphony.com ). “Our roots are in software development; we are passionate developers and testers ourselves. Having provided development and testing services to over 75 companies in the past, we understand their needs. The products we will introduce to the market will help testers and developers release high quality products faster. We believe our first product, qTrace, will become an indispensable application for them.”

Pricing and Availability:
qTrace is available today. Customers can download a free trial at http://www.qasymphony.com/download.html. The purchase price is $49.99.

About QASymphony:
QASymphony is a software company built to revolutionize how software is tested, adopted, and supported. We are an early stage, self-funded, software loving team, united by a common belief that software could be better. For more information, visit http://www.qasymphony.com.

QASymphony website: http://www.qasymphony.com
Facebook page: http://www.facebook.com/qasymphony

Press & Media Contact:
Victor Cruz, Principal
MediaPR.net Inc
Dublin, CA – USA
+1 978-594-4134
vcruz@mediapr.net
http://www.qasymphony.com