A car is the most prized possession many people own, and they wouldn’t lend it to virtually anyone. But when it comes to transporting their cars, many people choose a car shipping company with a few simple clicks, and very little background checking of the company. 1 Auto Transport is a car transport company that is bringing a sense of change to the industry by providing reliable service for car transport coast to coast.
Many online auto transport companies go into very little detail about how the process is actually carried out. All customers are required to do is enter their credit card information, and they’ll take care of the rest. The problem begins when they don’t. 1 Auto Transport is looking to change that by urging awareness and educated consumerism. They clearly detail exactly how the process is carried out, so that customers are fully informed. Once the customer has accepted the price quote, a Shipping Agreement is faxed, mailed or emailed to the customer. This is signed and returned, along with a deposit. #1 Auto Transport’s policy that sets them apart is that customers are encouraged to download the Terms and Conditions from the site, so they know the exact terms and conditions.
Once a transport has been scheduled and assigned, the driver himself contacts the customer to negotiate the exact timing and meeting place for pickup. This eliminates the middleman, and is an entirely new procedure which simplifies car transport. When the driver, who the customer has already been in contact with, arrives to pick up the vehicle, he inspects it for pre-existing damage together with the client, and a copy of the inspection report is given to both the customer, and the person assigned to release the car. This, too, eliminates much unneeded aggravation.
The entire transaction is executed with absolute transparency, and customers are encouraged to ask about anything on their mind. No empty promises are made, for example, personal belongings are not allowed in the car because insurance covers only the vehicle itself, and not personal possessions. This is told to the customer up front, so he is not surprised and left in a quandary when the car is actually being picked up. Customers are encouraged to research their auto transport company before deciding on one. Some of the questions that should be asked include: Is transport in a closed trailer provided? If yes, what is the cost? How does the make and model of the car and distance of the trip affect pricing? Is the company fully insured? These are just some of the details that 1 Auto Transport encourages clients to inquire about.
Car dealers in general are often thought of as a crooked lot. 1 Auto Transport has implemented a variety of policies to combat this, and bring some reliability back into the car shipping industry.