Secret Shopper has launched a redesigned website with enhanced user-experience. The company is also adding digital marketing to its comprehensive mystery shopping services for businesses.

Minneapolis, MN, USA — Secret Shopper®, a market research company, has launched a redesigned website at http://www.secretshopper.com to support its line of professional mystery shopping services. The company is expanding its digital marketing services to assist clients in creating and maintaining a strong, profitable online presence while improving customer satisfaction. This service expansion comes as the premier mystery shopping company, Secret Shopper, continues to build on its commitment to foster unparalleled customer experiences at every touch point for its clients.

The new design for http://www.secretshopper.com was recently launched and features an elegant new design to promote the company’s mystery shopping services. The layout allows visitors to easily find detailed information on the company’s market research evaluations that help clients create excellent customer experiences at retail locations, over-the-phone, and in the digital space. Visitors to the redesigned website will also find mystery shopper opportunities throughout the country and instructions on how to sign up to be a secret shopper online.

In addition to Secret Shopper’s mystery shopping programs, the company’s new on-line evaluations help businesses discover and execute on opportunities in the digital space. These services enhance clients’ websites based on sound SEO, SEM, and web design practices to optimize a business’s web presence on desktop, tablet, and mobile platforms. Starting with a discovery audit in which a website is reviewed and opportunities are assessed, Secret Shopper then works with clients to redesign their website or build a custom mobile app to enhance a customer’s experience and streamline the sales path. Other digital services focus on understanding the online competitive landscape and providing insightful customer analytics and tools to more efficiently focus efforts on driving the right traffic to clients’ sites.

“At Secret Shopper, we are committed to working with companies to enhance their customers’ experience whether over the phone, at brick and mortar stores, or online,” said Paul Ryan, President of Secret Shopper. “We are excited to enhance our digital marketing offerings in addition to our secret shopper services and help businesses create great customer experiences at every touch point.”

Businesses interested in learning more about Secret Shopper’s mystery shopping and digital marketing services should visit the company’s website: http://www.secretshopper.com.

About Secret Shopper:
Secret Shopper is a market research company that helps businesses of all sizes enhance customer satisfaction and create profitable customer experiences. The company provides actionable market intelligence for businesses through evaluations of customer interactions on-site, online, and over the phone. Secret Shopper has expanded its services with comprehensive digital marketing solutions that help businesses optimize their web presence.

Media Contact:
Paul Ryan
Sights on Service/Secret Shopper
620 Mendelssohn Ave N
Minneapolis, MN 55427-4310
763-525-1460
coordinator@secretshopper.com
http://www.secretshopper.com