Tag Archives: professional services

New Hires Underscore ChannelWorks’ Commitment to Global Expansion of IT Services Organization

Atlanta, GA, 2023-Feb-07 — /REAL TIME PRESS RELEASE/ — ChannelWorks, the premier provider for the IT channel, is pleased to announce two new notable additions to its operations and service delivery teams; Brian Danforth, Global Service Delivery Director, and Mark Allen, Head of Sales Operations EMEA.

Brian Danforth, Global Service Delivery Director, graduated from Georgia Tech with a Bachelor of Science degree in 1997, and is a Georgia Native. Serving in the customer support industry for over 26 years, he began his career as a Tier 1 support representative and worked his way up to Senior Manager of Technical Support, managing a team of 60, at a large healthcare organization. He then moved onto McKesson, where he helped the company achieve multiple support certifications.

Since 2015, he has been working within the third party maintenance industry, leading in the development and implementation of the Incident Management Department.

Since 2004, Brian has been a member of HDI – the world’s largest membership, training, and certification association for technical support professionals. He served as Vice President of Communication for the Atlanta Chapter from 2006 until 2009 and has been certified by HDI as a Helpdesk Manager, Service Strategies.

At ChannelWorks, he will focus on customer experience by improving the process and efficiencies of the service delivery team, with a specific focus on ensuring customer service level agreements and expectations are met and exceeded.

As Head of Sales Operations EMEA, Mark Allen brings nearly three decades of experience in the implementation and expansion of international hardware maintenance and professional services markets at various technology companies. Based in England, he spent more than 20 years at IBM, starting as a production line worker making hard disk drives and working his way up to managing strategic global accounts. After IBM, Mark moved into professional services and sales operations leadership roles for other UK-based technology services organizations.

At ChannelWorks, he will focus on the expansion and growth of the international third party maintenance and professional services markets within EMEA and beyond.

Michael Campbell, CEO, emphasized the importance of the two new hires in extending ChannelWorks’ global footprint, “our goal is and always has been world-class customer support. We pride ourselves on being easy to do business with, and a commitment to quality. As we continue to strengthen our services offering, Mark and Brian will be key in helping to scale these services to additional customers across the globe. I am excited to see what contributions they will bring to the team going forward.”

With over 50 years of combined experience, these new additions to the ChannelWorks’ team strengthens its global presence and highlights its continued growth and commitment to ensuring partner satisfaction at every level.

Voted an Atlanta Journal Constitution’s Top Workplaces 2022, ChannelWorks has demonstrated a track record of commitment to leadership in the IT channel market, through partner development, culture, values, and a focus on contributing to the circular economy.

About ChannelWorks
ChannelWorks provides complete IT asset lifecycle support, exclusively serving the IT channel. Delivering everything from hardware, customized maintenance support, and ITAD, ChannelWorks supports partners and their end-users by providing high-quality, alternative IT lifecycle solutions at considerable cost savings.

Media contact:

ChannelWorks
Andrea Arnold
3175 Northwoods Pkwy
Norcross, GA 30071
https://channelworks.com/

KMS Technology Participates in $2.5MM Series A Funding Round for QASymphony

KMS Technology announced today their continued investment in QASymphony, a software testing solution for mid and large enterprise companies.

Atlanta, GA (USA), February 07th, 2015 — KMS Technology ( http://www.kms-technology.com ), a leading provider of offshore product development services, announced today their continued investment in QASymphony, a software testing solution for mid and large enterprise companies. Along with Buckhead Investment Partners (BIP Capital) and Poplar Ventures, this $2.5MM Series A investment allows QASymphony to continue their rapid growth in the testing solution market.

In 2011, the KMS Technology team realized that there was a growing need for a testing solution that fits today’s fast-paced agile development teams. KMS created QASymphony to build and deliver an innovative agile testing platform to meet that need. “While our product can be used in any type of software development process, it is most efficient with agile software development, the most accepted process for building software,” explained co-founder Josh Lieberman. The company’s cloud based test case management tool, qTest ( http://www.qasymphony.com/platform.html ), tightly integrates with JIRA ( http://www.qasymphony.com/platform/jira-integration.html ), the most popular ALM for agile teams.

“We are excited to continue supporting QASymphony financially, and to see their rapid growth over the years. With 24 million software developers worldwide, and half of them using agile methods, QASymphony is poised to become the #1 tool for testers,” said KMS Technology CEO Vu Lam. “We look forward to celebrating continued growth and success at QASymphony.”

About KMS Technology, Inc:
Founded in 2009, KMS Technology provides IT services across the software development lifecycle through partnerships with clients ranging from start-ups to Fortune 500 companies. KMS was founded by a team of information technology veterans in the United States and Vietnam with a vision of building an agile, innovative and efficient organization that increases our client’s shareholder value. KMS services include research and development, product innovation and management, application management, testing, support, professional services, and staff augmentation. KMS is a Microsoft Gold Certified Partner. For more information, please visit http://www.kms-technology.com or email info@kms-technology.com.

Press & Media Contact:
Victor Cruz, Principal
MediaPR.net, Inc
Essex, MA – USA
+1 (978) 768-6888
vcruz@mediapr.net
http://www.kms-technology.com

DayNine Names Charles Decker to Head Workday Financials Practice

Growth of DayNine’s Workday Financials Practice Includes Additional Leadership and Enterprise Software Expertise in Retail, Energy, Education, and Government.

PLEASANTON, Calif. (June 26, 2013) — DayNine Consulting, a leading global professional services firm providing implementation services for Workday’s Human Capital Management (HCM) and Financials suite, has named Charles Decker as Financials Practice Lead for the company. Decker brings more than 30 years of technology and financial consulting experience to this management position and will be responsible for leading the continued growth of DayNine’s Workday Financials practice.

Before joining DayNine Consulting, Decker was Vice President of Applications for CPSG Partners, LLC, where he played a key role in the establishment and operation of the Workday partnership, and prior to that he led key initiatives and projects at KPMG, Cambridge Technology and Ramos & Associates deploying PeopleSoft, Oracle, and JD Edwards technologies. Decker has delivered corporate and customer success with business and technology services in complex environments and a number of industries, including retail, energy, oil and gas, higher education, and government.

“Charlie’s extensive experience in Workday and other enterprise solutions provides DayNine and our customers with valuable practical expertise and important leadership experience, all key to the continued growth of our Financials practice,” said Bill Catalano, Regional Vice President, for DayNine. “Our ability to recruit senior executives with Charles’ expertise is a testament to the vitality of our Workday consulting business and the expectation of continued growth and success.”

About DayNine Consulting
DayNine Consulting is a leading global professional services firm, passionate about helping customers get the most value from their greatest assets – their people – by deploying and optimizing the Workday suite of Human Capital (HCM) and Financials solutions. DayNine’s recognized ability to deliver this outstanding value is directly correlated to effectively partnering with customers to understand their business and to assess, advise, and seamlessly deploy Workday across technology, process and people.

Based in Pleasanton, California, you can learn more about DayNine Consulting at http://www.daynine.com.

Contact:
Jim Lambert
DayNine Consulting
(925) 475-5712
jim.lambert@daynine.com

Tom Woolf, Director, Public Relations
Gumas Advertising
(415) 621-7575
twoolf@gumas.com

KMS Technology Receives 2012 Pacesetter Award

KMS Listed #5 among 50 Companies Recognized by Atlanta Business Chronicle.

Atlanta, GA (USA), Monday – May 07, 2012 — KMS Technology ( http://www.kms-technology.com ), a global firm specializing in software development outsourcing services, today announced it earned a Pacesetter Award from the Atlanta Business Chronicle and ranked at number five among the city’s top 50 fastest-growing privately-held companies.

KMS ( http://www.kms-technology.com ) offers flexible, efficient and innovate software development and testing solutions to independent software vendors and technology-driven companies.

Each year the Atlanta Business Chronicle honors the city’s top privately-held businesses. Companies headquartered in the Atlanta metropolitan area were evaluated as candidates for the Pacesetter Awards based on a growth index formula calculating a two-year growth in sales of more than 50 percent and with revenue between $1 million and $300 million in 2011.

“KMS has built a company that understands how to deliver value in a global delivery model. Their agility and speed, coupled with highly talented resources, has enabled them to meet our needs while dramatically reducing our costs,” says Robert Wittenstein, Senior VP Development for Alere, a healthcare services provider and KMS client.

“We’re honored to be recognized by the Atlanta business community and we could not have done this without our loyal customers and team,” says Josh Lieberman, President. “Over the past 2 years, we have grown our client base and increased our revenues by over 1100%. Moving forward, our number one goal is to maintain our track record of having 100% ecstatic clients and growing at a healthy pace with further new hires in the Atlanta area to better service our growing roster of clients.”

Last month, KMS received the prestigious four-star Sao Khue award from the Vietnam Software Association, which honors entities that have “made a significant contribution to developing Vietnam’s software industry and information technology.”

About KMS Technology, Inc.:
KMS Technology provides IT services across the software development lifecycle through partnerships with clients ranging from start-ups to Fortune 500 companies. KMS was founded by a team of information technology veterans in the United States and Vietnam with a vision of building an agile, innovative and efficient organization that increases our client’s shareholder value. KMS services include research and development, product innovation and management, application management, testing, support, professional services, and staff augmentation. KMS is headquartered in Dublin, California with offices in Atlanta, Georgia and Ho Chi Minh City, Vietnam. KMS is a Microsoft Gold Certified Partner. For more information, please visit http://www.kms-technology.com or email info@kms-technology.com.

Press & Media Contact:
Victor Cruz, Principal
MediaPR.net Inc
Atlanta, GA – USA
+1 978-594-4134
vcruz@mediapr.net
http://www.kms-technology.com