Tag Archives: My Quest

Business

Bill Ringle Interviews Expert Business Strategist Adrian Ott on My Quest for Best

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Bill Ringle, America’s Business Growth Strategist, talked with Adrian Ott, CEO of Exponential Edge Consulting, on My Quest for the Best about successful business strategy and knowing your customer.

Philadelphia, PA, December 10, 2012 – Business growth strategist Bill Ringle interviewed Adrian Ott, founder and CEO of Exponential Edge Consulting, for My Quest for the Best. In this interview series, Ringle speaks with successful industry experts and outstanding business leaders about their strategies for reaching and influencing significant target audiences, innovative business leadership, breakthrough moments in their career, and the important business and life lessons they’ve gained along the way.

Adrian Ott is the CEO and founder of Exponential Edge Consulting. She was named Silicon Valley Enterprising Woman of the Year 2011 by the National Association of Women Business Owners – Silicon Valley, and called “one of Silicon Valley’s most respected (if not the most respected) strategists” by Consulting Magazine. Ott works with some of the most innovative Fortune 500 and start-up companies in the world to help them gain a market edge in today’s exponential economy. In addition to assisting clients, she writes a popular column at FastCompany.com and Chairs the Strategy & Growth Roundtable for the Harvard Business School Association of Northern California, the largest HBS alumni club in the world. She is also the author of The 24-Hour Customer, a Library Journal “Best Business Book 2010”.

In Ott’s conversation with Bill Ringle on My Quest for the Best, she offered listeners sales and strategy advice from her varied corporate engagements. Their discussion centered around the five triggers that influence to what a customer will give his or her time and attention, information that’s invaluable in any business. Ott also shared tips on how companies of all sizes can capitalize on mistakes or disruptions of service made by their competition, and discussed what led her to write The 24-hour Customer.

“What you’ll learn from listening to this interview with Adrian Ott is a thinking style that allows you to capitalize on the unexpected,” says Ringle. “Adrian’s clear explanations and examples let every leader understand important ways to get deeper insights into what their customers want.”

Bill Ringle, America’s Business Growth Strategist, is founder of the Rapid Rise Business Growth SystemTM, the proven step-by-step system that shows you exactly how to connect and do business with your ideal customers in record time. He works with high performing entrepreneurs and CEOs who want to overcome the five big challenges to business growth so that they can run profitable and rewarding business rather than become stuck and overwhelmed in unfulfilling and draining roles. He has worked on four continents, is the author of four business books, and inspires and educates thousands of business leaders each year through his speaking, coaching, interactive programs, and products.

To listen to Bill Ringle’s interview with Adrian Ott, visit www.MyQuestForTheBest.com/MQ4B-interview-Adrian-Ott. To learn more about Adrian Ott, visit her website, www.ExponentialEdge.com.

Contact:
Meredith Hegg
LearnWell
491 Baltimore Pike, Suite 209
Springfield, PA 19064
610-626-0175
pr@learnwell.com
http://www.billringle.com/expert-interviews-with-bill-ringle/33-experts/344-interview-with-adrian-ott.html

Business

Bill Ringle Interviews Leadership Expert Jackie Freiberg on My Quest for Best

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Bill Ringle, America’s Business Growth Strategist, talked with Jackie Freiberg, bestselling author and award-winning leadership expert, on My Quest for the Best about successful business strategy and leadership.

Philadelphia, PA, December 03, 2012 – Business growth strategist Bill Ringle interviewed Jackie Freiberg, bestselling author and award-winning leadership expert, for My Quest for the Best. In this interview series, Ringle speaks with successful industry experts and outstanding business leaders about their strategies for reaching and influencing significant target audiences, innovative business leadership, breakthrough moments in their career, and the important business and life lessons they’ve gained along the way.

For more than 20 years, Dr. Jackie Freiberg has been helping people build great leadership brands and helping companies become places where the best people can do their best work. She’s on a mission to cure the Dead People Working™ syndrome, and to create a movement of leaders who choose to defy mediocrity, take charge of their success at work, and make a difference in their own little corner of the world. Freiberg was chosen as a “Top 5 Leadership Speaker” by the vote of over 13,000 leaders around the globe, and was named one of the “Top 30 Best Minds on Leadership” by Leadership Excellence Magazine. She is also a bestselling author whose books include Nanovation: How a Little Car Can Teach the World to Think Big and Act Bold; NUTS! The incredible story of Southwest Airlines’ leadership, culture and profitability; and GUTS! The secrets to success from many of the most admired companies in the world. Freiberg has also been an Executiv e Consultant at the Center for Creative Leadership, a Public Speaking Coach to the United States Marine Corps Recruiting Office, and one of only two non-employee members of the Southwest Airlines’ Culture Committee.

In Freiberg’s conversation with Bill Ringle on My Quest for the Best, she offered unique insights and substantive advice drawn from that expertise. Their discussion covered what organizations should do to make strategy part of their culture, how to recognize and avoid “Dead Person Working” syndrome, and what leading companies do to invest in their people. Freiberg also shared her conviction that leadership is really about relationships unfolding and gave tips on how leaders can use feedback as a gift for growth rather than as a destructive tool.

“Jackie Freiberg shares her in-depth knowledge of what really goes on inside companies like Southwest Airlines,” says Ringle. “You’ll find ideas that will make you re-think how your managers and frontline staff relate to customers because many, if not most, companies fail to use customer feedback to improve their internal systems and build stronger relationships. Commercial innovation comes from doing things that haven’t been done before (like injecting humor into the airline safety announcements) and using it to advance your business goals. It takes courage to make some of these changes, and listening to Jackie Freiberg helps you take some of those steps.”

Bill Ringle, America’s Business Growth Strategist, is founder of the Rapid Rise Business Growth SystemTM, the proven step-by-step system that shows you exactly how to connect and do business with your ideal customers in record time. He works with high performing entrepreneurs and CEOs who want to overcome the five big challenges to business growth so that they can run profitable and rewarding business rather than become stuck and overwhelmed in unfulfilling and draining roles. He has worked on four continents, is the author of four business books, and inspires and educates thousands of business leaders each year through his speaking, coaching, interactive programs, and products.

To listen to Bill Ringle’s interview with Jackie Freiberg, visit www.MyQuestForTheBest.com. To learn more about Jackie Freiberg, visit her website, www.freibergs.com

Contact:
Meredith Hegg
LearnWell
491 Baltimore Pike, Suite 209
Springfield, PA 19064
610-626-0175
pr@learnwell.com
http://www.MyQuestfortheBest.com

Business

Bill Ringle Interviews Chris Zane on My Quest for Best

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Bill Ringle, America’s Business Growth Strategist, talked with Chris Zane, author, bicycle retailer, and entrepreneur, on My Quest for the Best about business success through responsibility and customer service.

Philadelphia, PA, October 15, 2012 – Business growth strategist Bill Ringle interviewed Chris Zane, author, bicycle retailer, and award-winning entrepreneur, for My Quest for the Best. In this interview series, Ringle speaks with successful industry experts and outstanding business leaders about their strategies for reaching and influencing significant target audiences, innovative business leadership, breakthrough moments in their career, and the important business and life lessons they’ve gained along the way.

Chris Zane is a veteran of the retail bicycle industry who bought his first bike shop at age 16 and built Zane’s Cycles into largest bicycle shop in Connecticut by the age of 30. Today, Zane’s Cycles is one of the largest retail bicycle stores in the nation. He has positioned himself at the forefront of the industry by continuously setting standards in customer loyalty and creative marketing. Chris is a sought-after speaker and the author of Reinventing the Wheel: The Science of Creating Lifetime Customers. His cutting-edge marketing techniques have been used as case studies in more than a dozen college textbooks worldwide. Since 1985, Chris has been accumulating awards and accolades such as the Better Business Bureau’s “Award of Recognition for Customer Service and Outstanding Business Practices,” Fast Company magazine’s “Customer First Award,” and North American Bicyclist magazine’s “North America’s Best Bicy cle Retailer” Award.

Zane’s conversation with Bill Ringle on My Quest for the Best offered a window into that award-winning business philosophy. Zane discussed the impact that taking full responsibility has on the culture of Zane’s Cycles, including why free lifetime service is included with every bicycle they sell. He also shared some of the factors his company uses to successfully differentiate from competitors, how the “magic number” helps his team members remember to treat customers with great care and respect, and how adopting his commitment to being in the customer service business – not the bike business – can benefit your company, too.

“Chris has achieved uncommon success as an entrepreneur during one of the toughest economic periods in history through his commitment to create great experiences for his customers, his method of empowering his staff to make significant decisions that reflect the values of his company, and his insights into effective marketing and management,” notes Bill Ringle. “Once you understand how Chris thinks about the drivers in his business and industry, you can combine that thinking with your own ideas in order to steer your business into the fast lane for greater customer loyalty and higher profits.”

Bill Ringle, America’s Business Growth Strategist, is founder of the Rapid Rise Business Growth SystemTM, the proven step-by-step system that shows you exactly how to connect and do business with your ideal customers in record time. He works with high performing entrepreneurs and CEOs who want to overcome the five big challenges to business growth so that they can run profitable and rewarding business rather than become stuck and overwhelmed in unfulfilling and draining roles. He has worked on four continents, is the author of four business books, and inspires and educates thousands of business leaders each year through his speaking, coaching, interactive programs, and products.

To listen to Bill Ringle’s interview with Chris Zane, visit www.BillRingle.com/MQ4B-interview-Chris-Zane . To learn more about Chris Zane, visit his website, www.reinventingthewheelbook.com .

Contact:
Meredith Hegg
My Quest for the Best
491 Baltimore Pike, Suite 209
Springfield, PA 19064
610-626-0175
pr@learnwell.com
http://www.BillRingle.com/MQ4B-interview-Chris-Zane

Business

Bill Ringle Interviews Work-Life Balance Expert Jeff Davidson on My Quest for Best

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Bill Ringle, America’s Business Growth Strategist, talked with Jeff Davidson, Founder of Breathing Space Institute, for the interview show My Quest for the Best about embracing breathing space for better work-life balance and maximum productivity.

Philadelphia, PA, July 06, 2012 – Business growth strategist Bill Ringle interviewed Jeff Davidson, The Work-Life Balance Expert and Founder of the Breathing Space Institute, for My Quest for the Best. In this interview series, Ringle speaks with successful industry experts and outstanding business leaders about their strategies for reaching and influencing significant target audiences, innovative business leadership, breakthrough moments in their career, and the important business and life lessons they’ve gained along the way.

Davidson is a preeminent authority on time management who believes that career professionals in all industries have a responsibility to achieve their own sense of work-life balance. He has written 59 mainstream books, including Breathing Space and Simpler Living. Cited by Sharing Ideas Magazine as a “Consummate Speaker,” Jeff has made over 800 presentations since 1985 to clients such as IBM and the World Bank. He has also been widely quoted in the Washington Post, Los Angeles Times, and other media, and has created 24 iPhone Apps to support professionals’ quest for breathing space.

In his My Quest for the Best interview, Davidson offered insights into the ways our culture steals our breathing space, and what we can do about it individually. He shared a simple cure for a scattered workday, as well as tips on how to get others to support you in your work and tips for managing your energy as you organize your life for better balance. Davidson and Ringle also discussed the hidden psychological driver that makes people reluctant to “unplug,” and the related productivity and health costs.

“Jeff helps individuals, teams, and organizations find important productivity shortcuts and systems,” says Bill Ringle. “He calls this ‘breathing space’ to encompass not just the work gains offered but also the time to think and reflect. It’s clear that breathing space is a critical precursor to making better decisions as a leader.”

Bill Ringle, America’s Business Growth Strategist, is founder of the Rapid Rise Business Growth SystemTM, the proven step-by-step system that shows you exactly how to connect and do business with your ideal customers in record time. He works with high performing entrepreneurs and CEOs who want to overcome the five big challenges to business growth so that they can run profitable and rewarding business rather than become stuck and overwhelmed in unfulfilling and draining roles. He has worked on four continents, is the author of four business books, and inspires and educates thousands of business leaders each year through his speaking, coaching, interactive programs, and products.

To listen to Bill Ringle’s interview with Jeff Davidson, visit www.BillRingle.com/MQ4B-interview-Jeff-Davidson. To learn more about Jeff Davidson, visit his website, www.BreathingSpace.com.

Contact:
Meredith Hegg
LearnWell
491 Baltimore Pike, Suite 209
Springfield, PA 19064
610-626-0175
pr@learnwell.com
http://www.BillRingle.com/MQ4B-interview-Jeff-Davidson

Business

Bill Ringle Interviews Business Sales Expert Mark Satterfield on My Quest for Best

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Bill Ringle, America’s Business Growth Strategist, talked with Mark Satterfield, CEO of Gentle Rain Marketing, for the interview show My Quest for the Best.

Philadelphia, PA, May 06, 2012 – Business growth strategist Bill Ringle interviewed Mark Satterfield, CEO of Gentle Rain Marketing and author of Unique Sales Stories, for My Quest for the Best. In this interview series, Ringle speaks with successful industry experts and outstanding business leaders about their strategies for reaching and influencing significant target audiences, innovative business leadership, breakthrough moments in their career, and the wisdom they’ve gained along the way.

Satterfield, an expert on crafting sales stories that hook and keep business prospects, is a founding partner of Gentle Rain Marketing. Since 1992, he has worked with leading professional services firms on the design, development and implementation of new business pursuit strategies. He is also the author of five books, including Unique Sales Stories, a #1 Amazon bestseller, Power Prospecting: How to Gain Access to Key Decision Makers, How to Negotiate the Raise You Deserve, and Career Etiquette. Satterfield is a two-time winner of Dow Jones Award for Writing Excellence and a winner of the American Marketing Association Award for Training Excellence.

In his My Quest for the Best interview, Satterfield shared his expertise on how to use stories to grow your business, whether you work for a Fortune 500 or a small business. Stories are a powerful tool to help people understand what you do. Satterfield gave concrete advice on using that tool to differente yourself effectively in a competitive market and on the best ways to find your authentic voice.

“In this interview, Mark’s experience from both Fortune 500 and Inc 500 companies comes through in his advice and perspectives for using stories to connect with audiences more effectively,” says Bill Ringle. “One thing that makes Mark so powerful at helping sales people use stories is that he doesn’t just talk about the importance of using them — he follows his own advice. He tells stories that add richness and meaning, and we can use his example to enhance our own business skill set.”

Bill Ringle, America’s Business Growth Strategist, is Founder of the Rapid Rise Business Growth SystemTM, the proven step-by-step system that shows you exactly how to connect and do business with your ideal customers in record time. He works with high performing entrepreneurs and CEOs who want to overcome the five big challenges to business growth so that they can run profitable and rewarding business rather than become stuck and overwhelmed in unfulfilling and draining roles. He has worked on four continents, is the author of four business books, and inspires and educates thousands of business leaders each year through his speaking, coaching, interactive programs, and products.

To listen to Bill Ringle’s interview with Mark Satterfield, visit www.BillRingle.com/MQ4B-interview-Mark-Satterfield. To learn more about Mark Satterfield, visit his website, www.GentleRainMarketing.com

Contact:
Meredith Hegg
LearnWell
491 Baltimore Pike, Suite 209
Springfield, PA 19064
610-626-0175
pr@learnwell.com
http://www.myquestforthebest.com

Business

Bill Ringle Interviews Melinda Blau on My Quest for the Best

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Business growth strategist Bill Ringle talked with Melinda Blau, a journalist and author of Consequential Strangers, for the interview show My Quest for the Best.

Philadelphia, PA, February 07, 2012 – Business growth strategist Bill Ringle interviewed Melinda Blau, a prolific journalist and author, for My Quest for the Best. In this interview series, Ringle speaks with successful experts and outstanding business leaders about their strategies for reaching and influencing significant target audiences, innovative business leadership, breakthrough moments in their career, and the wisdom they’ve gained along the way.

Melinda Blau is a journalist who has been researching and reporting about relationship and social trends since the seventies. Her most recent book is Consequential Strangers: The Power of People Who Don’t Seem to Matter…But Really Do, which explores the vast and unsung array of everyday people, on and off the Internet, who have a profound impact on our business success, happiness, and health. She has written more than ninety magazine pieces and a dozen other books, including the best-selling Baby Whisperer series. She also blogs for Psychology Today and More magazines and writes a bi-monthly column for Shareable.

Blau shared her significant insights into the power and importance of consequential strangers with Bill Ringle and listeners during her My Quest for the Best interview, discussing the advantages of striking up conversations with strangers in business and how having consequential strangers in your life adds both variety to your perspective and dollars to your bottom line. For those who usually hesitate to reach out, Blau suggested ways to overcome shyness and other factors that may hold one back, as well as what to do to add consequential strangers to your life when relocating or visiting a new city.

“Melinda has a unique and important perspective on being open to the information, advice, and opportunities that consequential strangers provide,” says Bill Ringle. “Don’t spend another day out of the loop of this powerful network that exists outside your door. While online social media has its place, it’s much more fun to convene a celebratory dinner with old friends and new acquaintances than to prop your Facebook-loaded laptop up on a tv dinner table and share the good news.”

Bill Ringle works with high performing entrepreneurs and CEOs who want to overcome the five big challenges to business growth so that they can run profitable and rewarding business rather than become stuck and overwhelmed in unfulfilling and draining roles. He has worked on four continents, is the author of four business books, and inspires and educates thousands of business leaders each year through his speaking, coaching, interactive programs, and products.

To listen to Bill Ringle’s interview with Melinda Blau, visit http://www.BillRingle.com/MQ4B-interview-Melinda-Blau. To learn more about Melinda Blau, visit her website, http://www.ConsequentialStrangers.com.

Contact:
Meredith Hegg
LearnWell.com
491 Baltimore Pike, Suite 209
Springfield, PA 19064
610-626-0175
pr@learnwell.com
http://www.MyQuestfortheBest.com