Tag Archives: Interact

Interact Answers, The New Collaboration Feature Available Exclusively On Interact Intranet

MAR 24 2011 — /RTPR/ — Interact, a leading supplier in intelligent intranet software, today announced the release of Interact Answers – an innovative and unique new crowd-sourcing feature which drives productivity by allowing users to post questions on the intranet and receiveaccurate solutions, using Interact Intranet’s intelligence store andthe knowledge of other users.

The easy-to-usefeature is available in the core system of Interact Intranet version 4.8. Once auser posts aquestion on the intranet,Interact Answers will attempt to provide a solution to the question.It firstly uses itsintelligent capabilities tosupply information that it thinks will answer the question, then Interact Answers will recommend colleagues with in the company it believes can help with the question. These‘experts’ are notified of the question and the question is then open for all employees to answer.

Interact Answersdrives internal collaboration as all employeesbegin to collaborate to answer the question successfully and it unlocks knowledge in the company. Interact Answersprevents relying on internalemails to ask questions, where the answers can be quickly lost and the right answer is not guaranteed. Productivity is boosted as less time is spent searching for answers and it also allows staff to ask an open question to the company if they are not sure who to direct the question to.

Simon Dance, Product Manager comments:

“Interact Answers is an intelligent collaboration feature that grows the more it is used. As users begin to answer questions, a knowledge store is created so vital company information can’t be lost and can be easily searched for.

“What makes this feature unique is that Interact Answers intelligently suggests solutions to the questions asked, using the information already contained within the intranet. It then goes one step further by recommending an expert within the company it believes can help you with that answer.”

See Interact Answers in action in this interactive video.

Interact will be hosting two free online webinars on Wednesday 30 th March at 11.00 – 12.00 (GMT) and 17.00 – 18.00 (GMT)to launch the new version of Interact Intranet version 4.8, including Interact Answers.

Interact Answers KeyBenefits:

• Locks vital knowledge into the company

• Eliminates duplication in effort and makes the workforce more productive

• Speeds up the decision making process as less time is spent searching for answers

• Increases accuracy as answers can be challenged

• Provides employee recognition as ‘experts’ are created

Notes to Editors

For further information please contact Emma Burgess at Interact Intranet on 0161 927 3222 or emma.burgess@interact-intranet.com

About Interact Intranet

Interact Intranet is intelligent intranet software created by Interact. The flexible and scalable solution has more than 250,000 users and has revolutionised the way companies communicate, collaborate, share knowledge, and streamline internal processes. It has a unique Intelligence Store which logs information such as browsing routes, search entries, document ratings and hits and uses this information to promote content to users. Interact Intranet promotes a culture of collaboration and idea sharing by using corporate social networking and micro blogs. Non-technical users can quickly and easily update the intranet.

About Interact

Founded in 1996 with headquarters in the UK , Interact operates globally and is one of the fastest growing intranet software and web development companies. With well over a decade of experience Interact has built a strong reputation of delivering successful and collaborative intranet solutions to leading companies.

Interact, 4th Floor, Station House, Stamford New Road, Altrincham, Cheshire, WA14 1EP, United Kingdom

Web: www.interact-intranet.com Tel: +44 (0) 161 927 3222, Fax: +44 (0) 870 112 5881, Email: info@interact-intranet.com

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Interact Enters Into Rackspace Partner Network To Offer Reliable And Secure Hosted Intranet Solution

Interact, a leading supplier in intelligent intranet software, today announced they have entered into an agreement to join the Rackspace Partner Programme with Rackspace® Hosting, the world’s leading specialist in the hosting and cloud computing industry.

This agreement will enable Interact to provide its customers with a fast and reliable secure intranet solution hosted by Rackspace. The use of hosted software has become a sensible option for many businesses and offers a great alternative to a network based application. Hosting enables access to the intranet anywhere / anytime via a web browser which enhances collaboration opportunities for distributed or remote users. It also reduces pressure on limited in-house IT resources as there is no software to deploy or servers to maintain.

Interact Intranet is an easy to use, collaborative turnkey solution trusted by over 250,000 users. It is an intelligent intranet solution that learns as people use it, adapts and automatically connects relevant information to people. Powerful enterprise networking tools actively promote internal communication, collaboration, idea sharing and cross-organisation participation. It is modular in its architecture allowing organisations to add the components, resources, and services that are required as the business evolves and grows.

Scott Hitchins, Global Partner Manager at Interact, believes that hosted solutions are increasingly popular today for their ability to offer enterprise level system functionality with the advantages of zero maintenance overhead or initial capital outlay. “The financial investment and overhead of owning and maintaining servers and software applications in-house can be substantial. Rackspace hosting services will deliver a powerful and cost-effective intranet solution for our customers with rapid deployment and unparalleled scalability and flexibility in a secure environment. Rackspace offer a 100% network and infrastructure uptime guarantee which will ensure that Interact is always accessible”

Since 2001 Rackspace has been hosting and supporting mission critical websites, internet applications, email servers, security and storage services for 6,000 customers in the UK . Andrew Bartlam, Head of Channel at Rackspace said, “We’re very pleased that Interact have joined our Partner Network and we look forward to working together in the future”.

About Interact Intranet

Interact Intranet is intelligent intranet software created by Interact. The flexible and scalable solution has more than 250,000 users and has revolutionised the way companies communicate, collaborate, share knowledge, and streamline internal processes. It has a unique Intelligence Store which logs information such as browsing routes, search entries, document ratings and hits and uses this information to promote content to users. Interact Intranet promotes a culture of collaboration and idea sharing by using corporate social networking and micro blogs. Non-technical users can quickly and easily update the intranet.

About Interact

Founded in 1996 with headquarters in the UK , Interact operates globally and is one of the fastest growing intranet software and web development companies. With well over a decade of experience Interact has built a strong reputation of delivering successful and collaborative intranet solutions to leading companies.

About Rackspace Hosting

Rackspace Hosting is the world’s leading specialist in hosting and cloud computing and has been ranked in Financial Times Top 50 Great Place to Work in the United Kingdom for the past six years. Rackspace provides Fanatical Support ® to its customers, across a portfolio of IT services, including Managed Hosting and Cloud Computing. For more information, visit www.rackspace.co.uk.